Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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Washer not spinning or draining. Making LOUD grinding noise.

We were doing laundry yesterday and heard a very loud noise, almost like the sound of a sink garbage disposal (but louder), coming from the laundry room. It turns out that the sound was coming from the washer. I turned the machine off and tried to turn the dial to get it to do anything, but it just makes that noise. I can't drain it to get the water out either. Any suggestions? I read the boards, and it looks like it might be the coupler. The washer is about 4 years old, so I will see if Whirlpool has any ideas.

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  • ryanhall Nov 21, 2008

    Luckily, I finally got the thing to drain, and then I pulled the machine apart and the coupler piece was broken. So, I replaced it for $18 and it seems good as new. Thanks for the offer of help and I am very thankful it's not the transmission.

  • rsbonica Nov 24, 2008

    I may have more than one problem. For the past week the agitator was turning slowly and seemed like it was jumping over a bad gear or spline. The agitator movement also came with a clunking noise as it slowly turned. Now it also will not pump out the water from the tub. The switch below the cover is working but it only puts water in on the rinse or spin cycle but will not pump it out. Thanks.

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I started a load it aggetates but when it gets to next cycle it does nothing . i can hear timer switch to next cycle but it doesnt soin or drain .what can it be?

Posted on Jan 14, 2009

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The drive coupler does not make the machine have a loud grinding noise. And if it was just the coupler the machine would drain. Your transmission has gone out. You may be able to find a used one at a local used appliance store. if not, you can get me the model number and i can get the part number the transmission. Sorry for the bad news but it is Your transmission for sure.

Posted on Nov 21, 2008

  • Justin Duby
    Justin Duby Nov 21, 2008

    Glad you figured it out. sorry for the bad info. The coupler usually doesnt make a loud grinding noise but a soft one. Glad you got it fixed.

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