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Windows XP not starting after power outage

We have a HP Pavilion a1106n computer with a startup problem. The problem began after a momentary power outage (they happen regularly here). When the unit is powered up, it begins normally with the (1) HP INVENT screen, with options of ESC, F1 setup, or F10 system recovery. Then (2) a blank screen with cursor for a few seconds. Then (3) a screen to select the Operating System: XP Home Edition or Windows Recovery console, with XP Home Edition selected. Then (4) a screen with a message that Windows did not start successfully with options: SAFE mode, SAFE mode with networking, SAFE mode with command prompt, Last known good configuration, and Start Windows normally.

Starting Windows normally will bring up (5) the Windows XP logo for a few seconds then flashes a blue screen with a message (too quick for me too read), power blinks off then back on and goes through the same routine, starting with the HP screen.

When the screen (3) asks which O/S, and Windows Recovery Console is selected, after a few seconds a blue screen with the message: Windows shut down to prevent damage UNMOUNTABLE_BOOT_VOLUME. Technical information: ***STOP 0x000000ED (0x826BBAD8, 0xC0000006, 0x00000000,0x00000000). After rechecking recently,the first group in paretheseees is now 0x826BB9E8.

If SAFE mode is selected, the screen goes to (3) choose O/S. If home edition is selected, the screen shows lines that begins with: multi(0)disk(0)rdisk(0)partition(2)WINDOWSsystem32DRIVERS toskrnl.exe. About 32 lines in all. after a few seconds, the computer powers off for a split second and back on to the HP screen (1) and cycles through again.

If Windows Recovery Console is selected in SAFE mode, then a blue screen with the message that windows has shut down to prevent damage UNMOUNTABLE_BOOT_VOLUME Technical information same as before.

After contacting HP Help, they informed me that the hard drive needed replacing. I hope they're wrong because of all the data and programs we have on there. I searched the internet and came up with the idea of trying to boot up with a CD rom UBCD4winV322. No difference.

This appears to be a reset problem but I'd need schematics to find out myself. Any suggestions?

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  • 8 more comments 
  • Rick Bilodeau Nov 19, 2008

    rickyostrom,



    Neither the ultimate boot CD nor an old copy of Windows XP appear to be recognized. No "Welcome" screen. The CD/DVD drive's light comes on, the turntable spins and the laser appears to be operating but the computer is not trying to boot from CD. It just keeps cycling as explained. I have selected the DVD/CD as the boot device from the HP screen (ESC Boot Menu) and the order of devices (F10 Setup).



    rick

  • Rick Bilodeau Nov 19, 2008

    Tech Jenkins,



    I've gone into the boot menu and selected DVD/CD as the boot device. Same cycling symptom. In the Bios setup, I've changed the order of devices to make the DVD/CD first. Same. It's like it's ignoring everything but continues to try the HDD.

  • Rick Bilodeau Nov 19, 2008

    Tech Jenkins,



    I suppose that the CD drive could be faulty. Anything is possible after a power outtage. But that would be different problem.

  • Rick Bilodeau Nov 19, 2008

    I have attempted hooking up an external floppy drive and attempted to boot from that. It detects the presence and identifies it as USB mass storage device #01, but A: DRIVE ERROR comes up.

  • Rick Bilodeau Nov 19, 2008

    Toasted BIOS? Is there anyway to confirm or eliminate?

  • Rick Bilodeau Nov 19, 2008

    I've selected the boot up device in the HP screen by pressing ESC. In the BIOS setup (F10 at HP screen) I change the order of boot up devices. Can't find any option to allow USB boot up. F12 has no effect at any screen that comes up.

  • Rick Bilodeau Dec 05, 2008

    Thanks folks,



    Replacing the hard drive got me going. Now I've got to transfer some files and folders. I'm going to try hooking up the old drive and transferring to the new one. I've never done this before, any tips?



    Rick

  • Rick Bilodeau Dec 05, 2008

    Seagate SATA

  • nitinbhosale Jan 29, 2009

    what should now please tell me computer is pentium iii

    I think so it has virus problem sometimes it start by clicking on start windows normally

  • Ricky Ostrom
    Ricky Ostrom May 11, 2010

    Did the UBCD4winV322 Disk do what Microsoft is saying below? ...

    1.Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

    2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

    3.If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.

    4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

    5.At the command prompt, type chkdsk /r , and then press ENTER.

    6.At the command prompt, type exit , and then press ENTER to restart your computer.

    This takes a bit longer, but the system should boot back into Windows.

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You might check on the internet about making a boot USB Thumb Drive. This might be a work around a bad CD Drive.

Posted on Nov 19, 2008

  • Ricky Ostrom
    Ricky Ostrom Nov 19, 2008

    Did you do the F12 boot routine, where you can choose the boot device?

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I have just in fact a few days ago came across a similar issue. As to whether or not your hdd needs to be replaced is uncertain. What I can tell you is it seems as though the MBR or master boot record has become corrupt or one of the reader arms inside the hdd has failed.
Refering to the corrupted theory, may be simply fixed by booting off of a win xp cd and reformatting your drive and reinstalling windows after the format.

HOWEVER

In my case even booting off of a xp cd did not resolve the issue, every time anything would attempt to read from the hdd the computer would reboot. I suspected hdd failure at first, but this was not the case. It turns out it was a virus that infected the ntfs.sys and the MBR and put a binary code into those 2 files to reboot the machine.

Luckily at work (IT industry) I have a norton ghost server and was successfull at reimageing the hdd, doing so erases the MBR and everything else for that matter and rewrites it. However in doing so I lost all data that was on the hdd to begin with.

If you are not very tech savvy I would probably recommend hdd replacement however since you do have a HP which was prebuilt with xp, you don't have a xp install cd and thus unable to reload windows. I recommend finding a friend that has the xp install cd or you will have to go to the store and buy XP.

Posted on Nov 19, 2008

  • 3 more comments 
  • Daniel Jenkins
    Daniel Jenkins Nov 19, 2008

    go into the bios of the computer and make sure boot other device or cd rom is in the bios. poke around in there for a few minutes.

  • Daniel Jenkins
    Daniel Jenkins Nov 19, 2008

    perhaps your cd drive is fualty??

  • Daniel Jenkins
    Daniel Jenkins Nov 19, 2008

    I'm curios if your bios is toast....

  • Daniel Jenkins
    Daniel Jenkins Dec 05, 2008

    What type is the hdd, is it sata or pata? Pata = IDE Ide is the real wide cable, sata is real skinny.

  • Daniel Jenkins
    Daniel Jenkins Dec 05, 2008

    You have 2 options.



    Most computers have more than 1 sata port on the motherboard.



    1. Keep the HDD in the computer and put the old HDD on SATA2 port. You will of course need an extra sata cable, hopefully your new sata hd came with a cable so you should have 2 cables. Unlike the older IDE drives, there is no Master/Slave jumper you have to set on SATA drives, the different sata ports on the mb already have this preset.

    Hopefully your power suply has more than 1 sata power connector.



    2. You can get a sata hdd enclosure which is basically a "house" you put a hdd in and it converts the data output to a usb cable and turns it into an external hdd that you just hook up to your computer on the outside via a usb cable.

    This enclosure is found HERE



    There are no guarantees that either option will work in your case due to hdd failure, but it is worth a shot.

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