Question about LG WM-2277HW Front Load Washer

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Too much vibration

From almost day one our washer has excessive vibration. We had Sears out and they couldn't do much about it. They are on the pedestals, not sure if that is causing the problem? All we ever hear is how great this washer is, but the vibration is driving us crazy. HELP!

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  • Anonymous Nov 21, 2008

    mine vibrates so bad it knocks everything off the top and hits the walls and dug a hole in the floor. It is on a pedestal also. What did Sears say?

  • jonhaggstrom May 03, 2009

    I have the same problem - the washer beats our house to death. I have had the service tech out 2 times and have had numerous discussions with the distributor. They told me after I bought it and after they delivered and set up the pair that they really are only made for rooms with concrete floors. I have watched all the adds and information and none of the commercials I have seen show the items sitting on a concrete floor. I have even gone to places that sell the washers as if I wanted to buy one and asked about vibration - they assured me there were no issues and the washers were fantastic. I would not recommend anyone buy one of these washers unless they are going to sit it on a concrete slab.

  • cwilson88 May 19, 2009

    I have the same issue. Brand-new install - on level concrete slab with all feet firm - in my basement. Machine was checked with a level - both front-back and side-side. I had a wash running and went up to the second floor to get more clothes. I heard what sounded like automatic weapons fire. Ran down to the basement and found the washer/pedestal combo turned practically sideways from the violent shaking during high-speed spin.

  • Jackiemorgan May 22, 2009

    My LG washer shakes as well. It already beat up the dryer! Its so annoying! Please help!!!!

  • lhendrix May 23, 2009

    We have the same issue. The machine will walk out of the laundry room if you don't keep an eye on it. The machine is on the second floor, leveled with a laser and is sitting on concrete backer board. I have given up and have donated it to my son's apartment which is on the ground floor. I hope he has better luck! We went back to Maytag appliances because the last set lasted 20 years while this LG fell from grace after 3 years.

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I have had my LG washer since Feb 09 from day one it has been a problem it is not on a pedestal it is on concrete floor all legs are leveled and it still vibrates out of control I have tried placing it on slates, bricks, boards, etc. it still does not help it moves across the floor so rapidly that it has almost pulled the hose out of the wall this is this is exceptable and the store that I purchased from is telling me to call LG whom will not do anything about it. Please help I don't know what else to do but contact the BBB but I'm not sure if it should be on the store that I purchased or the LG company

Posted on Jun 08, 2009

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First make sure the floor is leveled and sturdy enough to handle the machine.

Posted on Nov 23, 2008

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