When I install the software with the CD-ROM, I get a message that the installation was unsucessful when I try to hot sync. When I look for help it indicates there is a problem with Vista. Can you help me. I have a lot of data that I want to use on my Visor.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I believe the CD only gives you the two programs that you need for your PC or Mac. Desktop Manager and Hotsync manager, both of which should be available for download from the Palm website. Find the Visor Deluxe among the devices on the site and you will find the files there.
Everything else is permanently on your Visor but you need those two programs on your computer to hotsync and so transfer files between the visor and your computer. If you haven't got a cradle or cable you can still buy them third party.
Did find a CD? I have one but not sure if it is the correct one. It is green with copywrite 1999-2000 Please let me know if you still are looking for the CD or if you think this might be the one you need
Congratulations on your 'first generation' Handspring Visor purchase. While perhaps 'old technology' in the techno world, I am still using mine today. To answer your question, your Visor is simply attempting to 'synch' with your desktop files (to ensure you have the correct data in both places. Your error stems from the fact that the unit is 'searching' for your desktop files to perform that handshake. Like an unanswered telephone; your Visor 'hangs up.' You will need to install the software on your PC. Yes, there is still software out there. ;-)
Assume that your Visor is your data respository. So you should make sure that you have an up-to-date synchronization from the NT PC.
Now get the XP compatible software for your Visor from the palmOne website and install it on the XP box. I assume that you will be synching via USB this time - this is the default setup when you install the software. Hopefully you still have the USB cradle that came with the Visor. You can still use serial sync with XP but you should try to take advantage of the speed of USB on the new PC.
Download for XP & Visors: http://www.palmone.com/us/support/downloads/visor/win_desktop_401.html
Once the software is installed, sync with the new computer and all your data should be copied from the Visor to your PC in the first synchronization. By the way, Outlook shouild be installed on the new computer before you install the Visor software; otherwise the installer will not offfer to install the PocketMirror conduits.
Unfortunately, there is no change to this behavior when you download a new copy of the 4.0.1 desktop software.
I have the same issue, only it used to crash my system about every 5th or 6th sync. Now it seems to do it every time.
I also ran the utility which eliminates the registry entries, and then reloaded the hotsync/desktop software, but the crashes continue.
I too, have a Presario. I'm wondering if we have a driver problem with the PC.