Question about HP Photosmart D7360 All-In-One InkJet Printer

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My HP Photosmart D7360 will not print black, despite changing cartridge and performing print-head cleans WILL NOT PRINT BLACK OR WHITE FROM COMPUTER

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Sir, try reinstalling your printer from your computer and install it again. try also the calibrating utility color from you printer cd driver and install it on your computer. this calibration will correct the color of your printer when you are printing.

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CHARCOIS

Posted on Nov 19, 2008

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If the printer still does not print black after you have run at least 3 consecutive cleaning cycles and replaced the affected ink cartridge(s), your printer will require service.

Posted on Nov 19, 2008

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Hi,

Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

if this doesn't work the only way to clear it is to disassemble it and soak the bottom of the printhead in hot water then reassemble and clean the head

Posted on Nov 19, 2008

  • Priya darshan Nov 19, 2008

    I have mentioned the wrong model no. it is D7360

    Also check the setting

    file> Print> check black & white

    You also need to run a test page/nozzle check pattern to verify if the black
    ink is getting through the printhead. If you do not see any black on
    the paper, you have a clogged printhead and need to run 2-3 printhead
    cleanings, then run another test page/nozzle check to see if the
    cleanings are working. It may take several cleanings and a lot of ink
    before the printhead is clean.


  • Priya darshan Nov 19, 2008

    Also make sure that you have a genuine HP black cartridge.

    If you still face the same problem then you will have to get it repaired.

    Thank You.


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