My wireless connection with the router has been working fine for over 3 years. Last night I got a new modem. I am on a dedicated cable connection. I have a secure connection using WPA-PSK and TKIP. I have rebooted everything. The modem and router are working fine (the desktop has connectivity to the internet). The laptop sees the connection, but won't pull the IP to connect. Do I need to put the MAC address of the new modem into the router configuration somewhere? From what I have read, I don't believe so. Please help! Thanks!!!!! Peggy
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
so when you connect the speedstream mode to the computer , it works. But when you connect the router , it doesn't work. That means you will need to set up the router again. Click here to know more about the routers
Try to do a power cycle. unplug the power to the router and the modem for 30 seconds. After that power on the modem first and wait for all the lights to go solid, then power on the router. Check your connection again
DHCP may not be working on the router. What IP address does the router give your computers? It should be a 192.168.123.xxx address as default. If you are not getting an IP, then you will have to set a static IP in the range above to connect to the router setup webpage and reenable DHCP.
In this order: 1) Turn off all PCs and printers connected to the router. 2) Unplug your router's power cord. 3) Unplug your modem's power cord. 4) Wait for at least 2-3 minutes. 5) Connect the modem's power cord and wait for at least 2-3 minutes. 6) Connect the router's power cord wait for at least 2-3 minutes. 7) Turn on each PC separately and wait until it is completely finished booting before turning on the next PC.
If you still do not have connectivity, read the manual and change the channel of the modem. YOu may be experiencing some RF interference, ie microwave, wireless phone system etc...
check you cable connections, try to check if you can go online wired to the router if you are connecting wirelessly. You can also bypass the router and connect directly to the modem to make sure its working.
Hi ABVT66 - Didn't your router come with two short cables? It should have. One is the cable that hooks up the modem to your router and the other is the cat5 (ethernet) cable that connects your router to your pc. Let me know if you have these cables. Also, if you check your device manager on your pc, click on the + next to network adapters and it will tell you your network adapter. DON'T RATE THIS 'TIL WE'RE DONE. Thanks.
Make sure you have the wireless icon on the taskbar lower right side. If it does not show connected, click the icon and search for wireless devices, you should see the router. connect to the router. Also make sure you have a solid DSL/CABLE status light on the service modem. BPCS