Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Cartridge jam When turning the printer on the ink cartridge will move from right to the far left with a clunk hitting the left side. The printer will stop completely then leaving a message on the screen of cartridge jam. Is there any fix or do we need a new printer?

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  • tieman466 Dec 09, 2008

    The cartridge was not new. The printer is a 944 photo inkjet printer by Dell.

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1 Answer

Is it a new cartridge?

The reason I ask is that I had the same problem and it was a bad cartridge. And because I bought the cartridge from Dell it was under warranty. They replaced it via courier and the new one worked great. Try that please.

Posted on Nov 29, 2008

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Posted on Jan 02, 2017

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3 Answers

Kodak esp 7250 printhead carriage jam


This problem has plagued me for a very long time. The issue is that the printer head is "glued" in the resting position under the guard of the printer, so you can't remove the ink cartridges to clean it. Solution is to (I know this sounds stupid, but it works) turn the printer on the side where the printer cartridges are (if they are stuck on the left side, turn the printer on its side so the cartridges are on the bottom). Turn the printer on, and the cartridges magically start moving! I guess there are some sensors that get tricked out when you tip the printer on its side. If the cartridges are still stuck, click the "ok" button, and before it gets a chance to see if you actually fixed the problem, turn the printer off using the power button. It takes a long time, but you should see the ink trap lower (release the ink cartridges) and the ink cartridges start moving to prepare for shutdown! Grab the cartridges when they move out of their hiding place and don't let them go back until you clean the print head so it doesn't get stuck again. Remove the ink cartridges, then push the grey tab to release the print head. Wipe the bottom of the print head clean with rubbing alcohol (it will have a lot of gooey - sticky ink stuck on the bottom). I used nail polish remover since I didn't have rubbing alcohol available. You can also wipe down the ink pad which is where the ink cartridges were previously jammed to clean up more of the mess and prevent this sort of thing happening again too soon. Good luck!

Mar 09, 2013 | Office Equipment & Supplies

1 Answer

PIXMA 450...Keep getting paper jam message and I can't see any paper bits anywhere. Trying to open the machine from the back to look inside. Have removed the 4 screws on the back and still can't remove...


Hi

The paper jammed can be found in the paper tray, remove the paper at the paper tray and inspect the roller for small pieces of paper jammed.

The paper can be found in the ink cartridge compartment, open the cartridge door and remove the ink cartridges, look for posibble paper jammer. Also once remove, check also the cartridge carrier if does not stuck up or jammed (cause this might me the problem). Turn off your printer and then move the cartridge head using your hand moving to the from right to left side and from left side to right side for 2-3 times. Move it gently.

Paper can be found in the rear access door if it is accessible. Inspect some paper jammed there.

Please let me know if you need more help

Mar 10, 2011 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Carridge jam error shown but no sign of any blockage


Hi

Try this to remove carriage jammed error. Turn off your printer and open the ink cartridge door. Then use your hand to move the cartridge from left to right and then move it from right to left. I believe the ink cartridge it jammed and needs to use your hand to free it freely.

I will helps you solve your problem.

Regards

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2 Answers

It says paper jam but we do not see any paper anywhere


did you switch the machine on and off

one of the paper sensors may be stuck pr damaged

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1 Answer

Jammed cartridge in Lexmark P315 photo printer


You may slide the cartridge.Its ok to do that, just slide to ur right.

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1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

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2 Answers

Can't find ink levels on my printer


I just had this same problem on my Deskjet 5550 printer. The orange light (ink indicator) was staying on. I found out that all you need to do is just open the front cover to the printer. If your printer is running out of ink, the print cradle will move to either the far left or far right side. If it moves to the far left side, the BLACK cartridge is low or empty and should be replaced. If the print cradle stays on the far right side, the COLOR cartridge should be replaced. Normally, when you open the front cover, the print cradle should move to the center. Hope this helps!

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4 Answers

Hp Officejet 6310 All-in-one paper jam


Here's a video that shows how to clear a jam on this printer.

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Carrier jam on dell 924 printer??


I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps

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