Question about HP 1010 Plain Paper Thermal Fax

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Paper feed jam

This fax machine has seen alot of use and now is jamming the paper quite regularly. Will cleaning the paper feed components fix the problem?

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Re: paper feed jam

It will give you a break if the tires are not worn out. Look and feel if they are smooth, if they are smooth and shiny then replace otherwise clean with alcohol.

good luck

Posted on Dec 12, 2007

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The paper jam may be in some inner part of the feed path. You may have to do some disassembly and use a bright light to find the jam then figure out a way to remove the material.

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The problem mite be dirty rollers that feed the paper, try cleaning with alcohol or worn out replace. Problem is the paper roller is miss feeding not taking up the paper instead of hitting something in the machine paper jam.

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Clean feed rollers with a wet clean cloth.

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Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

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Brother Intellifax 2800 Paper Jam Issues

Pull open the doc feeder and look for an obstruction. A wayward staple, paper clip, push-pin, post-it note?

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Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Jul 28, 2008 | Brother IntelliFax-2820 Laser Fax

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Try changing out the toner cartridge if cleaning rollers didn't work.

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I had the same problem- jam error with no paper in it. I tried all of the suggestions to no avail. So as a last resort before I went and purchased another one I unplugged it, picked it up, turned it upside down and whacked it a few times. To my surprise when I plugged it back up it worked just fine! Haven"t had any problem since. I don"t reccomend this but as a last resort, what the heck!

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Machine won't draw the paper in to send the fax

Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.

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1 Answer

Fax Machine Jams Everytime I Try to Load Paper...

Is it jamming at the document feeder, or in the blank paper tray? You may need to clean the feed rollers. Use a lint-free cloth (not paper) and some alcohol.

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