Question about Acer Aspire 5050-3242 Notebook

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Allows me to fire up the laptop and click on my user name but when i get to the main screen the mouse freezes it moves every now and then but wont allow me to turn it off i have to use the on off button what can i do??

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  • 458 Answers

Could Be Many THings.... A Full HArd Drive, Lack Of RAM, Too Many StartUp Programs Running, Overheating and Needs An Internal Cleaning Of the Fans and Heatsink Fins. Also Could Be A Virus That is Running in the backround taking up all your resources..

Posted on Nov 19, 2008

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I had to restore my computer to factory settings how can I access my backed up files in my D hardrive to restore my lost music, docs software etc


How to restore after pc recovery

I recomend printing this before moving your computer into safe mode.

--""Before you complete the process""

Click START

Click MY Computer

Double click the main hard drive (C:)

Click DOCUMENTS AND SETTINGS

--mouse over all the user in this folder, the one that shows empty, and once clicked on does not give you premission to open is the folder you want to use when completing the process. This should be the user (user name) you had before the restore, is may have a .PC(with numbers behind it)

--write down and remember this folder name


1. Shut down the computer.

2. Turn the power on, and when the blue HP or Compaq screen appears, press F8 to display the Windows Advanced Options Menu .

3.Use the arrow keys to move up to Safe Mode and press Enter .

4.Press Enter on Microsoft Windows Whistler Personal or Microsoft Windows XP Home Edition .

5.Click Administrator and, enter your password (if necessary) or press Enter .

6.A window will appear to prompt for confirmation to keep operating in Safe Mode .

7.Click Yes .

8.Click Start and My Computer . Then, double-click the main hard drive ( C: ) and Documents and Settings .

9.Right-click the folder name of the user account and click Properties . (This is the folder you found and wrote down before starting this process)

10.Click Security .

11.Click Advanced . On the Owner tab,(third tab over) click the checkbox to select the Replace owner on subcontainers and objects option.

12. Click Apply .

13.Click Yes to the security message.

14.Click OK .

15.Click OK again.(you should start to see the files being transferred that your trying to access)

--Restart your computer in normal operation.

--Login to your user name

--make a new folder on your desktop and name it "BINGO", open that folder and create a folder named "FOUND IT"

click START

click MY COMPUTER

Double click the main hard drive (C:)

click DOCUMENTS AND SETTINGS

--from here go to any user that does not contain adminstrator, or all users in the file name

(if you don't find the folder your looking for exit out of that user and choose another until you find the Folder)

--once you open each user

click DESKTOP

--look through the desktop folder, your looking for the folder BINGO open that and you should see the folder FOUND IT, this is the user that you want to copy all your lost files from the old user to.

--Wirte down this user name

Exit back to the DOCUMENTS AND SETTINGS folder

--- at this point you should see all the users folders again, however when you click on the user folder you used the process on (the first folder you have written down) that folder will now open.

--From here you need to move your files back from (the first folder you have written down) to your currently operating user name (the second folder you have wirtten down)

--you should see all of your desktop, my music, my pics, my movies, (in the first folder you have written down) however until you move these files from the old user to your current user the computer will not always find them in your basic progams(ie.--windows movie maker, media player, ext.)

--with some of the folders it may be easier to move them first to a desktop folder and then reorganise them from there.

This should work you will get your lost docs. back however you may still need to reinstall some progams that you lost. Moving your files back to your new user can be another interesting issue, however you should for now have all your lost info recovered. Feel free to e-mail me or post any questions or if you need more help.

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Check whether any other mouse is working fine with your laptop or not. If any other mouse is working fine with your laptop the problem is with the mouse . Replace it. If you are using a USB mouse try changing the USB port , if you are using a PS/2 mouse purchase a new USB mouse. It will be better to handle USB mouse rather than PS/2 for laptops.

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1 Answer

Windows will not load after clicking on a user's name


does it keep saying "loading users file? and it just keeps saying that and nothing happens

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