Question about HP LaserJet 4700N Printer

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Needs to be switched off and on again to print

We have a networked 4700n printer. In order to get anything to print we have to switch it off and on again and then print. I f we leave it too long it fails to print. Any suggestions?

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It sounds as if it is loosing it's ip address, or possible an IP conflict exists. If not already done, assign a static IP address to the printer within the local network range, and one that is different from any of the other PC's on the network.. You may have to then reset the printer ports on each of the PC's

Posted on Nov 19, 2008

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This problem could be associated to many causes. I would go with a process of elimination. Here are some of the reasons why the printer might freeze;

  1. There might be something in the print que causing it to freeze?
  2. Have you tried to completely clear the print que? (I had a customer have the same problem a nd it was due to a corrupted file they kept on trying to print.)
  3. Firmware might be another issue. The firmware might be outdated and causing conflict within the printer.
  4. Low memory.
  5. Faulty I/O card.
I would check these possibilities and see if any of these are causing the problem.

Posted on Nov 19, 2008


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