Question about Xerox Phaser 8500/DN Printer

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The ink seems to smear or drag down the page.

This is worse at startup but continues through the print job.  Replaced the maintenance kit a month ago.  Thanks for any help.

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    comment May 11, 2010

    Did this maint kit include the fuser? Did the problem exist before you did the maint kit?

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What normally causes that condition is a worn or dirty wiper blade. That blade is located between the print head and the drum. Is will not clean properly between prints.
There is a possibility that the maintenance kit could be the problem depending on how it was stored.
That is a roller impregnated with silicon lubricant, if it is stored standing on end, the lubricant will seep to one side and the opposite side will be pretty dry causing smears and streaks.
Also, have you gone into the tools mode and run the cycle to remove smears and smudges? That can help resolve your problem.
With the problem getting somewhat less as you run, I would take a good look at the maintenance kit just to see how it is cleaning. Look at the large roller and see if there are any sopts.

Posted on Nov 19, 2008

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Throw the P.O.S. in the trash!!!!! Buy a decent printer next time!!! ;0

Posted on Nov 19, 2008

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