Question about Printers & Copiers

1 Answer

Copier light will scan but will not print.

When you press Print button, screen displays paper selection. When you press Print button again, screen displays ''Error Code E020. Turn unit off/on.

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  • rwmitchell Nov 19, 2008

    The make of the copier is a Canon 700S. We inherited it from our regional office and no one seems to have any idea how it works.

  • rwmitchell Nov 20, 2008

    This unit requires toner bottles that are then poured into a toner bin through a port on the top of the toner bin unit (for want of a better description). I would envision a toner cartridge to be something that you remove the entire container and pop in a new one. This is not the situation with this unit.



    Can you elaborate on what the problem might be and a possible solution. By the time I get approval to repair this copier from home office in Plano, TX we will all be pushing up daisies!

  • Tim Babcock
    Tim Babcock May 11, 2010

    What is the make and model of the copier?

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  • Printers & C... Master
  • 2,794 Answers

Black toner supply mechanism malfunction. It could be a bad toner cartridge.

Posted on Nov 19, 2008

  • Tim Babcock
    Tim Babcock Nov 20, 2008

    Instead of a cartridge, you have a toner hopper. It's like a cartrige but its a fixed unit in the machine. It also contains developer as well which needs to be replaced from time to time.



    If a technician were to look at it, they would remove the hopper from the machine and inspect all of the gears for any wear and tear as well as inspect the auger blade inside the hopper which agitates the toner while it is in use. They may replace the developer as well if needed. Usually it's removeable by removing a few screws that are securing it to the frame of the machine.







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My printer is skipping lines. do I need to clean something?


1. Make sure that the machine is turned on, open the Paper Output Tray, and extend the Output Tray Extension.

2. Load a sheet of A4 or Letter-sized plain paper in the Cassette.


4. Start Print Head Deep Cleaning.


(1) Press the Menu button.

(2) Press the or button to select Settings, then press the OK button.

The Settings screen is displayed.

(3) Press the or button to select Maintenance, then press the OK button.

The Maintenance screen is displayed.

(4) Press the or button to select Deep cleaning and then press the OK button.


The confirmation screen is displayed.

(5) Press the or button to select Yes and then press the OK button.

Print Head Deep Cleaning starts.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 1 minute 30 seconds.

5. Check the condition of the Print Head.

(1) Print the nozzle check pattern to check the print head condition.

(2) If the print head nozzles are still not clean, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.

Jul 01, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

Tip

How to get the page count on a Ricoh Aficio copier


On Ricoh's Aficio line of copiers, you can get the page count without having to print out a configuration page or status page. To see the page count of an Aficio copier, follow the steps below.

For models with touch screens:

With the copier turned on, press the User Tools/Counter button on the operation panel. (If User Tools and Counter are two separate buttons on the model you are using, press the Counter button, and the page count will be displayed -- that's all there is to it.) When the User Tools menu appears on the screen, press the Counter button on-screen (typically located in the lower left or lower right corner).

The copier's page count will be displayed on the screen. For copiers with additional functions (such as printing) the page count will also be broken down by function. Color copiers will display a color page count and a black and white page count, but not a total count.

You can print out a hard copy of the page count if you want it for your records, or to fax somewhere. To print the counter, press the Print button on the screen, then press the Start button (on the right side of the operation panel).

For models without a touch screen:

With the copier turned on, press the User Tools/Counter button on the operation panel (typically located just to the left or right of the display screen). The User Tools options will appear. If Counter is the highlighted option, press the OK button to select it; otherwise, use the arrow buttons to select Counter, then press OK.

The counter will be displayed on screen, but you can print it out by pressing the selection button below where Print is displayed, then pressing Start.

on Jun 13, 2011 | Printers & Copiers

2 Answers

How do I align the head on my Model-PIXMA MP 970 Canon Printer?


In short, while the printer is On, press the Home button on the printer, use the up-down button to scroll down the menu and locate "Settings", again scroll down and locate "Maintenance", press "Ok" and locate "Auto Head Align" and press "Ok", again press "yes" when you see a confirmation message on the screen. The alignment page will print out. Make sure there's paper in the tray (not in the adf) before performing this.
The long procedure is given below (if in case you need it):
Press and release the On/Off to turn the power on. Open the sheet feed cover on the rear paper tray. Pull out the paper support until it stops at its fully extended position.
  1. Open the paper output tray. Flip the paper output tray extension out. Load a sheet of letter-sized plain paper in the rear tray. Slide the paper guide to the right until it is snug against the left side of the paper.
  2. Press and release the Home button on the control panel. The Home screen will be displayed on the LCD panel. Press the Up or Down Arrow button to scroll through the menu. Select the Settings option. Press and release the OK button. Select the Maintenance option. Press and release the OK button. Select the Auto head align option. Press and release the OK button.
  3. Wait for the confirmation screen to be displayed on the LCD panel. Select the Yes option. Press and release the OK button. Wait for the printer to automatically align the print head and print the alignment sheet. This process should take approximately 4 minutes.

Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

Apr 10, 2011 | Canon Printers & Copiers

1 Answer

How do I print the fax numbers I have saved in my M24


  1. Press the [Machine Status] button on the Control Panel. The Machine Status button is the bottom of the three buttons between the numeric keypad and the Touch Screen. The Machine Status screen will be displayed.
  2. Select the [Billing Meter / Print Report] tab on the Touch Screen.
  3. Select [Print Report / List]. The Print Report / List screen will be displayed.
  4. Select [Fax Mode Settings].
  5. Select [Address Book].
  6. Press the [Start] button on the Control Panel. The report will print.

Aug 10, 2010 | Xerox Workcentre M24 Color Copier

1 Answer

I have a Xerox 7345. Instead of printing red it


In one of these diagnostic areas you will find an auto gradation adjustment, perform that. Here are the steps.
To enter the CE mode:
  1. Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the Start button.
    The CE Access Number screen will appear.
  2. Enter 6789 and press Confirm.
  3. The top most area of the UI display will be reversed to let the user know that the mode has changed to the CE mode
  1. Enter the Diagnostic mode.
  2. From the Common Settings screen, select Image Quality Adjustment.
  3. Select Calibration.
  4. Select the button of the Screen Type to be calibrated, that is, Copy Job - Text, Copy Job - Photo, Print Job - Text, or Print Job - Photo.
  5. Press the Target button and then select the type of jobs to be calibrated, that is, Copy & Print Jobs, Copy Jobs Only, or Print Jobs Only.
  6. WC 72XX only: Load A4 paper in the Tray 5 (Bypass). Press Save.
    WC73XX only: Select a paper size and type using the paper supply button
  7. Press Start. The auto gradation routine will run and a message will display upon completion.
  8. Take the print from the output tray. Follow the instructions on the screen to complete the color correction.

Jan 15, 2010 | Xerox WorkCentre M-24 Color Copier

1 Answer

My pixma ip8500 is printing with some colour missing, all cartridges have ink in them?


Hi there,

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Dec 01, 2009 | Canon PIXMA iP8500 InkJet Photo Printer

1 Answer

Canon IP 90 clogged printhead nozzles. How to remove printhead?


Hi there,

To avoid drying of the Print Head and clogging of the nozzles, note the following.
*When you turn off the Machine
Follow the procedure below to turn off the machine.
1)Press the ON/OFF button to turn off the machine,
2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as 20 seconds.
3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.

* When You are not Using the Machine for a Long Time.
When you are not using the machine for a long time, print or copy in both black and white and in color or pertorm Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high -precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print nozzles becomes blocked by dried ink. Periodically printing or cleaning of the Print Head can prevent this blockage.
Note :
*If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat, ink may blur depending in the paper.
*If the print head nozzles get clogged , printouts will become faint or particular colors will not be printed properly.

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1)
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Nov 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Docs in memory and can't retrieve


Hi,

1. At the copier, press the "Box" button
2. Press the “System User Box” on the display screen
3. Press the “Print User Button” on the display screen
4. At the “Access” field, enter your username that you created
5. At the “Password” field, enter your password that you created
6. Select the document that you want to print on the display screen
7. Press the “Print” button on the display screen
8. Press the “Start” button on the copier/printer

Thanks for contacting Fixya.

Jun 02, 2009 | Canon Printers & Copiers

1 Answer

How do I stop daily reports from printing? How do I change the default tray for fax reports?


To program a default paper tray to print fax reports, perform the following:
1. Select Utility/Counter.
2. Select User Setting.
3. Select System Setting
4. Select Paper Tray Setting.
5. Select Print Lists
6. Select the paper tray for the fax reports to print from.
7. Press OK.
8. Press Exit on the lower left side of the display to return to the copier screen.

to set the activity report to not print daily
1 touch the utility button
2 touch administrator settings and enter the password 12345678
3 press fax setting
4 press report settings
5 select activity report and change to off
6 press close then exit

Mar 17, 2009 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Poor colour


1. Ensure that the printer is powered on.
2. Press the <Menu> button.

3. Use the [<] or [>] cursor button to select 'Maintenance/settings', then press the <OK> button.
4. Use the [<] or [>] cursor button to select 'Maintenance', then press the <OK> button.
.
How to print a nozzle check pattern

1. Extend the paper output tray. (Confirm that the paper thickness lever is set to the left.)

2. Load a sheet of A4 or Letter-sized plain paper in the auto sheet feeder.

3. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

4. Use the <up / down > cursor button to select NOZZLE CHECK and press the <OK> button.
5. Use the <up / down> cursor button to select Yes, then press the <OK> button. The nozzle check pattern is printed.

6. Confirm the nozzle check pattern.
noz6600d.gif

The normal nozzle check pattern

abnoz6600d.gif
The abnormal nozzle check pattern


White lines are present ,black and/or color inks are not present.
- When all patterns are printed normally, press the <up / down> cursor button to select 'All A' and press the <OK> button.

- When any patterns are printed abnormally, press the <up / down> cursor button to select 'Also B' and press the <OK> button.
Top of Page

How to do print head cleaning
Note: Cleaning the print head consumes a certain amount of ink.

1. Display theMAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down > cursor button to select CLEANING and press the <OK> button.
3.Use the <up / down> cursor button to select 'Yes', then press the OK button to start print head cleaning.

Note: Do not do any other operations until cleaning is completed.



4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)
Top of Page
How to do print head deep cleaning

Note: Print head deep cleaning consumes more ink than print head cleaning.
Perform this procedure only when print head cleaning cannot resolve the print problem.


1. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down> cursor button to select DEEP CLEANING and press the <OK> button.
3. Use the <up / down> cursor button to select 'Yes', then press the <OK> button to start print head deep cleaning.


Note: Do not do any other operations until deep cleaning is completed.

4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)

Note: If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. After a given time interval, ink could dissolve itself, resulting in ink unclogging.
When the printed result does not improve even after these steps, replacement of ink cartridges may be required.

Nov 14, 2007 | Canon Pixma iP6600D InkJet Photo Printer

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