Question about Whirlpool Duet GHW9150P Front Load Washer

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F11 Kiss of Death!

Keep getting the F11 error and they have already changed the circut board twice! Flashes F11 and stops the cycle. The machine then becomes unresponsive and I have to unplug the machine to get it to respond, then have to wash my clothes again bc I dont know how far in the cycle it got.
It's a hit and miss with F11...does it when it wants to.
Getting nervous as when my warrenty expires.
What to do?

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  • Whirlpool Master
  • 2,651 Answers

F11 is in my experience has been a faulty rear board, its really a communitcation error betwwen the control board, the latch and the lower motor control board(rarely an issue with the motor controller, but have seen faulty wiring(in which case had to replace the entire wire harness, as well as ann occasional door latch. keep after it under warr, so when it does runn out youll have records of attemps to fix while underwarr and make them make good on repairs after warrr expires

Posted on Nov 20, 2008

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1 Answer

Washer stops and F11 code flashes


An F11 is a communication failure between the machines control board and the motor controller. Often you will also experience a 'DL' error associated with the F11 because when the washer fails, the door is still locked and when you restart the wash, the electronics will try and lock an already locked door. Either the control board or motor controller can cause this error along with a bad harness or loose connector, but the majority of the time it is the main control that is failing.

Dec 29, 2011 | KitchenAid KHWS01PMT Front Load Washer

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I own a 2001 Kenmore HE3 which recently began stopping immediately following the first water fill cycle and flashes F11. I have checked the connections on the CCU, I have unplugged and replugged after an...


The F11 error code is a communication failure between the 2 control boards. One of the control boards is not seeing the other. This would be caused by either one of the control boards has failed or the harness between the two has failed. 90% of the time it is the upper main control board. It is heat related and the only way to correct the problem is to replace the control board. I do have a friend that put a CPU cooling fan on his control board due to the same error and it took care of it for him. I personally replace the board. Here is a link to the board.

Richard Roth

The FixYa Team

Aug 12, 2011 | Washing Machines

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Error code F11


F11 is an indication of a communications problem.
Communications cannot be sent correctly between the machine control board and the motor control board.
Here are some possible causes:
  • Loose wire connection at either the machine control board or motor control board.
  • Machine control board failure
  • Motor control board failure
  • Door lock
  • Motor
Error codes can be caused by a Power Surge or other electrical anomaly, attempt to return the washer to operation by following the Hard Reset procedure below.

In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:
  1. Unplug or turn the circuit breaker off for 10-20 minutes.
  2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
  3. Press the Pause/Cancel/Stop button twice to clear the display.
  4. Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

Aug 10, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Will not pass the spin cycle


F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

http://media.fotki.com/1_p,wkwdffkrdwtbgwsxgtqsskgwtqkq,vi/ksskgsfwrxksrttqdqr/1/1303472/5961857/image12923img-or.gif


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Apr 08, 2010 | Kenmore Elite 45986 Front Load Washer

2 Answers

Stops on spin cycle and gives a f11 error code


F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancel, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech.

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1 Answer

Shakes too much creating f11 errors


you have a bad board. the shaking has nothing to do with the f11. you have a bad ccu board replace that and that will solve you f11 issue

Apr 01, 2009 | Kenmore 45981 Washer

2 Answers

Getting F11 code r8ght after starting,then flashes and stops


usually if this is a kenmore frontloader f11 is a communication error between the door lock and the ccu board. usually you'll hear a clicking sound before it fails. If so you need a central electric board. It is located directly under the top lid in the back. you can't miss it it's the only thing that has a lot of wires going to it.

Jan 02, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

F11 and f dl errors


I hope that you have a serivce contract or something on this unit you need a main control board f11 means that there is communication error between the 2 computer boards the fdl means that there is is door lock problem. But that is incorrect that is how you know which board has the problem the door lock is controlled by the main computer board. it's just playing tricks on you I have tried changing the door lock with those codes and it did nothing. that board tends to be alittle pricey .good luck.

Dec 24, 2008 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

1 Answer

Whirlpool Duet Washer


Jake at applianceblog says that the F11 is a "Serial Communication Error"

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

If all the connections look fine , then its possible the CCU is reading wrong and will need to be changed.

Nov 26, 2007 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Electrical problem


Teecee, F11 is a communication error between the main board and the motor control board. The main board is on top and the motor control board is behind the lower panel. Sometimes the harness to these boards become loose causing this error. You would have to get at them and reseat the connections. F dl has to do with the door lock mechanism. You might of just had the door open when you reset the machine. To get at the main board on top you have to remove the 3 screws in back for the top. It will then slide back and off. To get at the motor control board, you will have to remove the bottom panel. The board will be in the back. Catriver..post back.

Oct 25, 2006 | Whirlpool GHW9150 Front Load Washer

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