Question about HP LaserJet 3030 All-In-One Printer

1 Answer

PRINTER JAM ERROR

HAVING REPLACED THE FUSER ASSEMBLY I HAVE RE ASSEMBLED THE PRINTER AND AM GETTING A PRINTER JAM ERROR ON THE DISPLAY. THERE IS NO PAPER IN THE PRINTER. I HAVE TRIED CLEANING THE PAPER ROUTE, RESETTING THE PRINTER.

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  • bbendall Nov 19, 2008

    PAPER JAM IS IMMEDIATE, PRESUMED I HAD DISTURBED A SENSOR BUT HOW CAN I TELL WHICH ONE, AND HOW CAN I TELL IF IT IS LOCATED CORRECTLY

  • bbendall Nov 19, 2008

    PAPER SENSORS DO SEEM TO BE SWINGING FREELY AND IN A POSITION WHICH SEEMS LOGICAL IF THERE IS NO PAPER IN THE FEEDER. HAVE HAD PRINTER ON AND CHANGED POSITION OF SENSORS TO NO AVAIL. ANY OTHER HELP?

  • bbendall Nov 19, 2008

    HAVE REMOVED PAPER INPUT TRAY STILL SHOWING PAPER JAM, WON'T PRINT AT ALL AS SHOWING PAPER JAM CLEAR PAPER PATH. ERROR IS PRESENT AS SOON AS PRINTER IS SWITCHED ON

  • comment
    comment May 11, 2010

    Is paper feeding partially, or at all, or is the paper jam immediate? If immediate, you may have disturbed a paper sensor when replacing the fuser. Dis-assemble and check for any broken or out of position paper sensor tabs / switches.



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Paper sensors are pretty simple, in that they are used to sense if the paper has reached, or passed a specific position in the paper path. The sensors are typically small swinging arm like devices which when lifted, switch either on or off. Just check that the sensor arms are swinging freely, and not stuck in a open or closed position, which is what I suspect. If the paper pick-up does not even start to pick up the paper, then likely a paper sensor is stuck, or broken.

Posted on Nov 19, 2008

  • comment
    comment Nov 19, 2008

    Try puting paper in the Multi Media / Multi Purpose tray, and see if you can print from that tray. If the paper tray is removed, then turned on, do you get the same error, or a tray missing error?

  • comment
    comment Nov 19, 2008

    OK, This then is a startup diagnostic error, and the diagnostics routine has found a paper path problem.. You may have to do some further dis-assemnbly, and search, but I can assure you that the HP diag routines are thorough, and reliable. If possible, Remove the toner, and gently move the printer around and see if you can hear any loose parts? I know this is kinda non-routine, but the parts broken are typically black plastic, and somewhat difficult to see.



    Aagin, I feel confident that the issue is with the re-seating of the fuser, if you used a maint kit, did you replace any of the pick-up rollers. Those too could be the cause of the problem.

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I have a long solution (possibly) to your issue:

Error 13 Paper Jam
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All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

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