Question about Dell 924 All-in-One InkJet Printer

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Dell 924 all in one will not print magenta

I recently installed a new ink cartridge, and everything prints fine except the Magenta, any suggestions?

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  • darrin527 Nov 30, 2008

    Thanks for the tip, I tried it and still no luck. I returned the cartridge in question and bought a new one. The new one worked like it was supposed to so I am chalking it up to a bad cartridge.



    Thanks again.

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  • 4,338 Answers

Run a nozzle clean, perform the following steps:

  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 30, 2008

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