Question about Xerox DOCUMATE 510 Flatbed Scanner

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Images upside down and backwards

Images were coming out with stripes. I called our tech support and we found that by using the flatbed instead of ADF, the images came out clean, but they were upside down and backwards and the page turning function was not correcting the problem. Now, even using ADF, the pages are still upside down or sideways.
Help!
Vicki

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The ADF does nothing more than feed the document into a position to be scanned, and has nothing to do with print issues " stripes" on print? Can you provide more details.

Typically you will find an icon near on the tray of the ADF which will display the proper orientation for the item to be scanned. If this is correct, then your software is somehow manipulating the image to a different orientation. You may want to check the scanned image before printing, and check the printer settings. More likely a printer problem, than a scanner problem as I have understood the issue thus far.

Posted on Nov 19, 2008

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3 Answers

Document is scanning upside down


Easiest way to confront this problem is to rotate the material being scanned.
If you find the image of the item is being inverted then simply rotate the material being scanned by 180 degrees.
Additionally most scanning software will have a ROTATE function where you can rotate the image of the scanned material, usually in 90 degree increments which can be useful for editing purposes. You may find this function under Edit or Image in your scanning software.
Good luck! William

Mar 02, 2011 | Canon DR-2050C Path-Through Scanner

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Pages come out crooked and upside down on their own - not operator error! Why does this happen and can it be fixed?


I had the same problem scanning to PDFs with the CanoScan Toolbox until I went to the File Settings dialog, and unchecked the option "Detect the Orientation of Text Documents and Rotate images". Now it seems to work more predictably (no more scans that have been rotated for no apparent reason).

Jan 28, 2011 | Canon CanoScan 4400F Flatbed Scanner

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Epson Artisan 800 Scanner leaves blue/grey stripe on side.


I had this exact same issue with two Artisan 800's. I was told it was a hardware issue. Both were returned under warranty to Epson. Have since had problems with ADF and that printer was returned. Warranty has now ended. Expecting to buy a new printer shortly: they last about 4 months before having problems. It won't be an Epson even though that's all I've owned for 10 years

Sep 17, 2009 | Epson Perfection V100 Flatbed Scanner

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Xerox Documate 152 - Scan quality is now V.BAD!


I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Jul 08, 2009 | Xerox DocuMate 152 Pass-Through Scanner

1 Answer

Scanning slides produces black images. Slide


Make sure the white document matt from uner the lid has been removed. Also in Epson scan make sure you have changed the document type from reflective to Film and Colour positive.

Jul 03, 2009 | Epson Perfection V350 Flatbed Scanner

1 Answer

Red images when I scan...


That means, your scanner lens are not reflecting images properly so
you need to clean ADF kits and Glasses of Lens.
i highly recommend not to mess up with your scanner if you are not aware of those all parts and if you are just open up scanner glass cover and clean those all ADF kits otherwise better getting help of a printer Tech.
Good luck
and rate all answers.

Mar 25, 2009 | Compaq S4 100 Flatbed Scanner

1 Answer

ADF rotate


Remove the 2 thumbscrews fixing the ADF in place. These are found on the underside of the flatbed cover. Look at your "Getting Started" guide book for a picture. Slide the ADF to the middle of the scanner, then rotate it counter-clockwise.

Feb 16, 2009 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

We have a HP Scanjet 5500c Scanner and when you try to scan a sheet the image scan all black, do you know why that is happening.


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See the item is placed correctly on the scanner glass or in the ADF.Make sure that the item you are trying to scan is placed face down onthe glass, or face up in the ADF. Ifyou are using the ADF, there might be a page on the scanner glass.Raise the ADF unit and remove any pages on the scanner glass. If you are using the ADF, the ADF window might need to be replaced.

If that is okay, Please check this link.

Jan 07, 2009 | HP Scanjet 5500c Flatbed Scanner

1 Answer

Solid black image with flatbed or adf


This particular scanner may not run to NTFS instructions.
Check Windows Help in my computer- for program Compatability
and try to reset the software to run as Windows 98 - it may work.

Dec 07, 2007 | Microtek ScanMaker 5950 Flatbed Scanner

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