Question about Samsung SC-D23 Mini DV Digital Camcorder

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Streaky display on camera mode and nothing on playback

When I use the lcd in camera mode, it is very dark and streaky (lens cap is removed) and I get nothing in the playback mode (audio works fine). Please help. My 2 y/o daughter is growing up and we have no evidence.

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Re: streaky display on camera mode and nothing on...

This is most likely a defective CCD problem. While most manufacturers have advertised a service advisory for this problem, Samsung has not. Call them and suggest a defective CCD and they'll send you a mailing label for a warranty repair at no charge. 1-800-726-7864

Posted on Dec 12, 2006

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CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

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1 Answer

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Knowledge Article C116445
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

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