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My maxtor 3200 external hard drive is not being recognised by my pc or any of the other pcs or macs in my office. it was working fine yesterday, we have not installed or uninstalled anything since yeaterday but when i plugged it in it would not work .

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Try using a different USB cable for your external hard drive.

Posted on Nov 19, 2008

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1 Answer

My computer does not recognise the Maxtor. What am I doing wrong


There are quite a few possibilities why an external HDD is not recognized.
Follow these troubleshooting steps to find out what the problem is and fix it.

Jun 07, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

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Maxtor Basics portable 320gb Mac to pc compatability problems


Hi Tys,

I had a similar issue with my Maxtor Basics portable 500GB drive. I hadn't formatted mine yet, but had heard there were issues, so decided to find out before I start. I even saw your post here looking for an answer. Finally, one of my friends told me the following solution, which worked fine for me:

Don't format the drive as any of the Mac OS Extended options, simply reformat it as MS-DOS (it should be one of the options in Disk Utilities when you choose Erase and go to the Volume Format dropdown list).

Your Mac should be able to recognise and use the drive in this format and it works for PCs. Transferring files between the two shouldn't be a problem.

A thing to note, though, is that these Maxtor drives apparently come ready-formatted as MS-DOS (mine did). But while my Mac recognised the drive, I couldn't copy files on to it. If this happens, erase this MS-DOS formatting with... MS-DOS. Don't ask me why this works, I'm not a Mac Genius, but now my Maxtor is trouble-free and can transfer files from PC to Mac and back again.

Hope this works out for ya!

K


Apr 27, 2009 | Maxtor Basics Personal Storage 3200 Hard...

1 Answer

Maxtor external Hard drive not recognised on any pc


Hi cimbom76,
Sorry to hear of your problems. The following is taken from the Seagate (they own Maxtor) website at :-

http://forums.seagate.com/stx/board/message?board.id=PersonalStorage&thread.id=192


For Maxtor Basics and Personal Storage 3100 and 3200 drives, there may or may not be an LED on the power supply, but the light on the drive should usually remain solid during normal operation, while powered on.

1. But if the power supply does have an LED on it, isolate the problem by connecting the power supply into a power outlet without the hard drive connected to it. If the LED blinks in this configuration, the power supply is faulty. Please contact Technical Support for replacement information.

2. If the LED remains solid, connect the drive. Once it is connected, turn the drive on. If the LED begins blinking, the drive has an electronic failure. Please replace the drive. You can create a warranty replacement order to replace the unit.

From what you have said i'm afraid it sounds like there is an electronic failure of the drive. I haven't followed the process through but they do offer a Data Recovery Service at :-

https://services.seagate.com/index.aspx?lng=en-us

There is an online form to fill in or you can telephone
020 7432 4619 to talk to a Data Recovery specialist.

I hope this helps and I hope that you can recover your pictures and videos.
Mark.




Apr 12, 2009 | Maxtor Basics Personal Storage 3200 Hard...

1 Answer

My 'maxtor' hard drive has been formatted to Mac OS extended- therefore it is not recognised by my other non-mac laptops and PCs. How can i format it so that i can transfer music and photos from macs to...


If it's a drive in an external case with a USB connector, and you're idea is to plug it into each computer, that won't work.

Otherwise, you share it on a network. Choose which machine it will be in permanently, then share it.

Of course, that means you have to have a network...

Jul 25, 2008 | Computers & Internet

1 Answer

Maxtor External Hard drive not compatible with Mac


I would check Maxtors website to see if there is compatibility issue using that particular drive on a Mac.

Jun 08, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

3 Answers

Maxtor Basics Personal Storage 3200


You need to open the enclosure and either put the drive in another enclosure or connect it directly to your computer.

Or you can pay to send it to data recovery people and they will get all the data off.

May 27, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

No longer recognized by Win Me PC


UNINSTALL THE HARD WARE FROM THE SYSTEM ..UTILITIES FOLDER IN CONTROL PANEL
IF ITS RECOGNISED THERE IT MEANS THE DRIVE NEEDS THE SAME WIN ME DRIVERS WHICH COULD BE CORRUPT
YOU CAN TRY TO CONFIG IN SETUP TOO.
CONFIGURE THE HD IN HARD DISK DETECTION NOT AS AUTOMATIC IN BIOS , BUT AS LBA MODE DEFINING THE CYLINDERS AND THE HEADS AND OTHER DATA WHICH IS USUALLY WRITTEN ON THE HD WHITE COVER.

May 04, 2008 | Maxtor One Touch III 500GB FireWire/USB2.0...

2 Answers

Maxtor 3200 external hard drive


Make sure the drive is formatted for the appropriate file system.


Keep me posted.

Oct 08, 2007 | Maxtor Personal Storage 3200 (U01E200) 200...

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