The problem I have is that out of the blue the 5, 7, 8, 9, and 0 buttons; along with Popcorn, Cook Time (an important button), and Turntable on/off (just became another important button) do not work, but buttons 1, 2, 3, 4, and 6 along with all other named buttons DO work. I have been told that, first of all the unit is out of warranty it was manufactured in 2002, but not installed until approx. 2004/2005. And, that I may need a new control panel at about $180. Because COOK TIME hasn't been working I have been using the express cook buttons that work. Also just a few days ago when I turn the microwave on the turntable sounds like it is grinding. I have been told that it could be the motor at $139. Now I am afraid to use the oven at all and because the TURNTABLE ON/OFF doesn't work and the noise that is coming from it. Is there any hope????? The repair person told me I'd be better off buying a new one due to the cost of parts. The microwave has not been beat up on. As a matter of fact, if you saw it, it looks brand new. PLEASE HELP!!!!!!!!
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Re: Frigidaire FMV145DB2 over the range microwave
I'd say you have a bad or contaminated keypad.
It's extremely unlikely that your control panel is bad.
Sadly, there are some shops out there that just replace the whole assembly and are not able to troubleshoot and repair them like we do.
Just in case, I would suggest you try to reset it by unplugging it for a few mintues then plugging it back in.
Moisture and contamination can be caused by not using the hood fan when boiling on the stove top, by spraying of cleaners, by storing the microwave in an unheated garage or shed, or by infestation.
I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller.
Apply an alcohol-based cleaner (such as the purple kind) to a cloth (paper towels can scratch) and gently wipe it off.
I suggest to my customers that they NEVER use any ammonia-based cleaner (like the blue stuff) on a microwave, since the ammonia will crack and distort polycarbonate plastics.
If a reset didn't fix it, then you probably have a bad keypad.
Replacing the keypad (if it's available as a separate part) is not too hard for a service tech or handy person.
Frigidaire is at 1-800-374-4432 Monday - Friday 9:00 am - 5:30 pm EST. I'd call to see if it's available.
Concerning the turntable motor, $139 is an insane price! Sounds like your repair person didn't want to work on it and was trying to get rid of you! Sad...
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Try to cook something simple such as microwave popcorn. If the unit does not light up or turn on, check the outlet with another appliance to make sure the outlet is functioning correctly.
Check the fuses or circuit breakers in you house. If the outlet does not work after testing it with another appliance, try to plug the microwave in a different outlet.
Check the hinges and door hooks to make sure the door is closing properly. Look to see whether a small piece of food is clinging to the door, preventing it from closing all the way. Check the release mechanism and the rotating plate to make sure they can move freely as well.
Plug in the microwave and start it a the bag of microwave popcorn inside. If the lights go on but it is not producing heat, listen and try to hear whether the unit sounds the way it usually does. If it does not, there might be problems with the circuit board. This will need to be repaired by a certified Frigidaire professional.
Check the display that shows the time and power. If the display is flickering but it does not alter the operation of the microwave, it is not a problem. If, however, the lights flicker and your food is not heating, there may be a problem in the microwave cabinet.
Listen for buzzing sounds. If there is a buzzing sound and no heat is being produced, you may have to get a new magnetron, power diode, or high-voltage capacitor. These can be purchased from a Frigidaire retailer.
Look at the handle on the door. The most common complaint about all models of the Frigidaire microwave, according to Consumeraffairs.com, was cracked or broken door handles. Frigidaire will replace faulty handles while the oven is under warranty. In many cases, they will replace the handle even after the warranty expires for a "reasonable" amount of time.
sounds like the magnetron has went out...this is the device that actualy converts the electricity into a heating source ... it is a common problem and can be costly,,it is not very hard to change just requires pulling the microwave if it is a cabinet mount and taking the exterior cover off and getting to the magnetron...the problem is the cost of the magnetron is normally somewhere in the range of a $100.00 and your time alot of people choose to get another one due to not being that much more expense and the work involved to repair yours.... good luck hope this helps...
You are running the risk of damaging the Magnatron by doing this.
Check the packets you are using, you will have to reduce your power output.
This is because microwaves act by being absorbed by water. There is very little in popcorn and in fat. Once this has been evaporated, the microwave energy builds up (as it is still being produced - but not absorbed), and ends up cooking the magnatron itself.
I have seen countless posts on here after cooking popcorn!
More fun on the hob anyway - and cheaper to buy in bulk!