Question about Tomtom ONE 3rd Edition GPS

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Lost the predownloaded Map

I went to turn on my GPS and it had lost the USA and Canada map and took me to Guam and then after that i have all maps that were on here. How do i fix it.

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  • Anonymous Nov 25, 2008

    i lost mine maps too

  • Anonymous Jan 19, 2009

    i downloaded free sounds with tomtom home and lost everything on it is there a solution?

  • Anonymous Jan 19, 2009

    after downloading free sounds with tomtom home i lost everything on it

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  • 78 Answers

If you delete maps without backing them up, there's nothing you can do, but you can put maps back on by connecting to TomTom Home if they have been saved, otherwise you'll need to download and install new maps here

Posted on Dec 17, 2008

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1 Answer

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You need to replace the map with a full map of the US and Canada. Did you register your unit with the Garmin website? Did you create an account? If so, you can log in and see if you can download a larger map. Otherwise you will need to purchase a new map. I can also help you with this issue but it would require for me to have your unit in front of me to do it.

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1 Answer

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That is really strange!
I can only suggest that you verify what MAPs are physically on your TomTom device by connecting it to a PC/LAPTOP and use Windows Explorer to look at your GPS drive folders: should see a folder for each 'country' (like GUAM).
The normal way to check which maps are registred and loaded on your device is to use TomTom Home -> Update maps function: it will show you the status or whereabout of any Maps that you have loaded or backup and which one can be purchased.
Hope it helps: let me know how you go.
ps.i f you wisely backup your device on a regular basis (via TomTom Home or direct copy to your PC/LAPTOP), you could always RESTORE FROM BACKUP and start again.

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Go to
http://www.tomtom.com/products/maps/ 

Select your device as the ONE 130 (since they don't have 125 on the site) and choose the Canada/Alaska map. 

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This TomTom comes loaded with 2 maps....Guam and the US with Canada. I too got stuck in Guam and it is not obvious how to get out of it. But here it is.
Go to Main Menu, then Change Preferences
Hit forward arrow twice
Go to Manage Maps
Hit forward arrow once and choose Switch Map
It should show you Guam and the US and Canada
Tap US and Canada and it should take you out of Guam!!
Mine did and I am now going to delete the Guam map.

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