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Logitech wireless headset will not mute.

I purchased 2 pair of headsets now and both are having the same problem???  I have an imac osx tiger 10.4.

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  • Anonymous Mar 18, 2014

    the headset has been paired with my transformer pad. when i turn the headset on the audio from the pad is gone but the headset is also mute.

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Must be a bad batch.... I am returning the 2nd pair and going some where else to possibly buy a different headset, too!

Posted on Nov 19, 2008

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Hello, Thank your for your post

This would be a usb headset and there could be issues with the microphone itself on the headset, or your have it muted. Some users have this issue because there is more then one mic installed on the system, the system is confused on what mic if any your going to be using, or the headset might be muted, or the pc my be muting the headset.

You would need to check the following:

1. By you clock on your desktop there should be a speaker icon right mouse click on that.
2. Open up Record properties, make sure that the Logitech is your default microphone and that its not muted.
3. Say the mic is not muted you want to check on the cord , there should be a hardware mute button, make sure that is not muted as well.

Last but not least if those check out then you might got yourself a hardware issue with the Logitech headset itself.

You also might try another usb port as well.

Please update me with the following information:

1. Operating system
2. type of computer
3. Are you using skype?

If you have any further questions please do ask, We will be more then happy to help.

Thanks for using Fixya.com

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Solution #2 posted on Aug 24, 2008 0%20stars_w.png
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Pair Your Headset
Before using, you must pair your headset.
1. Turn phone on.
2. With Headset off, push Talk/Volume up button for 10 seconds. Blue LED will flash rapidly.
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6. From Headset device list press “Logitech HS04VXX” Headset.
7. Select connect.
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