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We can't use the web cam of vaio vgn-cr354 for live chat.

Bought it about a month ago, it's working with capture mode only.

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  • Anonymous Jan 10, 2009

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2 Answers

I have sony vaio VGN-FE880E my web cam not working


Please try downloading and installing the Microsoft Update KB931812 and VAIO Camera Capture Utility Update from Sony eSupport Site.

Download the Microsoft Update here

Download the VAIO Camera Capture Utility Update

If the issue persists, please try re-installing the Camera Driver and the Camera Application in the Computer.

Download the Camera Driver

Download the Camera Applications

This should fix the Camera issue.

Aug 16, 2010 | Sony VAIO VGN-FE880E/H Notebook

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my laptop vga controler driver is not install


why tell me

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First find your VAIO Camera capture utility and configure it to see both your webcam and your microphone/ to do this if VAIO Camera Capture Utility is not in your start list of programs, Click on start in the space search "VAIO Camera" without the quotes. it should bring up the VAIO camera capture utility. Click on it/when it opens click on settings/ click on the Cam/mic tab and choose Sony Visual Communications Camera in the drop down under preferred Camera/ Do the same for your Preferred Microphone/ click OK/Now click the little red x in the far upper right of the VAIO Camera Capture utility to close it. Now in your chat software either Windows live chat or Yahoo chat or whichever one you have. I have Windows live chat/ configure your video in there as well to use your motion eye and your microphone. You should now be able to chat live seeing and hearing your guest as long as they have the same chat program.Do a search on google for "Windows Live Messenger" if you wish to use that utility to chat with. If you choose Windows Live Messenger, in the main window click on tools/ click on "Audio and Video Setup".

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It sounds like a loose connection between the camera and the computer inside the case.

The Video capture Utility says so.

And if you have no picture it comes out black.

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I bought a vaio pink vgn-cr354 for my wife about a month ago, when we try to use it to the YM-internet, the web cam is not working. With message error: A network error connection to the server.


This really isn't enough information for me to determine a issue. Your trying to connect yahoo messenger and use the internet explorer to browse the internet? The webcame may be a software issue, did it come with disks? If so reload everything.
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Nov 19, 2008 | PC Laptops

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