Question about OKI C5800Ldn Led Printer

1 Answer

980-fatal-error Sir / Madam, The error code is SERVICE CALL ? 980 ? Fatal Error. May you please help us rectify this problem. Thanking you in advance,

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Expert
  • 143 Answers

Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

Posted on Nov 19, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

OKI C330dn Call Service fatal Error:980


That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.

Aug 29, 2014 | Oki Electric Industry C330dn Led Card...

1 Answer

Error message: Service Call 980 - Fatal Error


It means a call to OKI will be necessary. Typically, fatal errors are related to internal ROM, or board components that effect the boot process of the printer. When it can't boot - you get this type of message.

Dec 31, 2010 | OKI Electric Industry B4545 Laser Printer

1 Answer

I had a piece of paper wrap around the fuser of my Oki C5650 printer. I have removed the paper (all of it.), but now it is displaying a 980 Fatal Error code. What do I do now?


I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.

There is no reset to clear the error. The only fix was to replace the fuser.

Aug 18, 2010 | Printers & Copiers

4 Answers

How do i solve fatal error 980


i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on ecks80@hotmail.com and i will forward u the info.
good luck

Sep 14, 2009 | OKI C5500n Laser Printer

1 Answer

Oki c 5600 980 fatal error


The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

Jul 20, 2009 | OKI C5500n Laser Printer

3 Answers

Fatal error 980 OKI C5500 printer


I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Mar 15, 2009 | OKI C5100n Laser Printer

1 Answer

SERVICE CALL ? 980 ? Fatal Error


I was able to reset my Fatal Error 980 code on my C5800. There is only two wires coming from that connector and not four at the bottom of the fuser. That is pin 2 and 3. 4 and 5 is still the fuse but there are no wires there, just the 2 pins. What you have to do is make a fuse by connecting pin 4 and 5 together with a piece of wire and break the wire after a few seconds after powering up. This will reset the Fuser counter back to 100%. DO NOT DO THE NVRAM RESET, THAT WILL ERASE YOUR NETWORK FEATURE. Here is the step by step of what I did.

1)Take out the Fuser and lay the two blue levers flat and remove them.

2)remove the two silver screws and separate the casing.

3) Remove the two black screws from the connector at the bottom of the fuser closest to the edge.

4)Unravel and loosen the wires so you can pull that connector out a few inches so you can get a couple of wires in there. You will see what you need to loosen to get the connector out far enough, really easy.

5)Insert a wire into each of the two holes on the back of that connector. Its pretty simple to see where they go, 2 and 3 have wires going in, 4 and 5 dont which is the fuse. After you get the wires in the 2 holes, check for continuity from the end of the wires and the terminals if you can. Make sure the wires are long enough to hang out the case. Use the thinnest wires you can find.

6)Run the wires out of the case and put the case back together and put the fuser in. Twist the two wires together and power up the machine. As soon as you here the first motor,which is about 5 seconds, pull the wires apart and BAM, you just reset the fuser back to 100% and cleared the "980" Fatal Error. You could always put a miniature fastblow fuse in instead of using the wires but that would be tedious to me.Good luck

Jun 13, 2008 | OKI C5800Ldn Led Printer

1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Apr 07, 2008 | OKI C5800Ldn Led Printer

1 Answer

Fatal error 141


141 Drum Up/Down, Color: Magenta An error has been detected in your printer's Magenta Drum. Did you already get this fixed?

Jun 04, 2007 | OKI C7300 Led Printer

Not finding what you are looking for?
OKI C5800Ldn Led Printer Logo

3,029 people viewed this question

Ask a Question

Usually answered in minutes!

Top OKI Printers & Copiers Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

SiNnA
SiNnA

Level 1 Expert

38 Answers

Dominion Computer...
Dominion Computer...

Level 2 Expert

269 Answers

Are you an OKI Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...