Question about Rival 38601 Smart Pot 6-Quart

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Rival crock pots

I need a new handle for the oval lid. plastic handle broke . the lid fell on
my foot my foot bruised and was swollen for over a week. I also need
the two handles for the sides they are cracking. this has crock has never been carried with weight on the handles. does anyone have a
telephone number for rival>

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  • bigmimi Nov 19, 2008

    My hanle cracked & fell off. I tried to glue it but the heat from the crock pot caused it to fall apart again. Does Rival sell replacement parts???

    I would hate to have to buy a whole new crock pot.

  • JAGNETA Feb 16, 2009

    I also need a NEW HANDLE FOR MY 6 QT CROCKPOT

  • Anonymous Mar 04, 2009

    I have the same problem with my Rival crock pot lid (model #SCVP609H). The plastic must be defective. All the plastic pieces have broken off and the handle now has a crack. This crock pot also cooks VERY hot even on warm.

  • Cur4vie May 03, 2009

    my handle cracked and it fell to the floor tried to fix it but it did not work can you get me a new one. I got it as a gift I sure did like using it but now it is hard to carry stuff in it so I do not us it.

  • rryan May 06, 2009

    I have the same problem with the lid handle breaking around the screw. I took the first one back to Costco and they gave me an entirely new smart pot. For the second one, Jarden sent me a new smart pot and lid. It broke again after 9-10 months of use. Now they say I'm out of warranty and they will not have any lids until August! It's going back to Costco, and I don't want another one.

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  • 1,463 Answers

HI .

have a look here see if your parts are here Rival Crock Pot Replacement Parts from MarBeck.com



riz.

Posted on Nov 20, 2008

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