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After print web gateway error appears - Printers & Copiers

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  • Anonymous Dec 19, 2008

    I get the same message ANY time I print a document while using WiFi connection.

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  • 77 Answers

Does this happen with all prints from all sites, or just some.. Some sites now are trying to prevent printing from the site by a variety of means, some of which may lead to errors like the one you are experincing. Are you trying to print via a proxy site?

Posted on Nov 19, 2008

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Solutions to 16-593.00 in xerox workstation 5755


That error signifies that the machine is set to DHCP but cannot resolve an IP address from your network. Normally you would assign a static IP address on your printer. I would recommend setting a static IP address with subnet and Gateway that correspond to your network. That should resolve this error.

Jan 05, 2016 | Xerox Printers & Copiers

2 Answers

Error SC899


Here is the answer from the Ricoh Service Manual...
An SC899 occurs if the MFP is accessed from WIM (Web Image Monitor) after receiving an IP-FAX.
Because a firmware bug in the Network Support firmware is causing this symptom.
Call a Ricoh tech and have them update the Network Support firmware to ver.10.55 or later.

Aug 14, 2014 | Ricoh Aficio Mp-C3001 Multifunction Color...

1 Answer

Turn on shuts off blue screen B8000028


The steps to resolve this issue on a product that you want to set up with a wireless connection and on a product that you want to set up with a wired, or Ethernet, connection differ slightly. Depending on the connection type you want to set up, select one of the following methods, and then follow the steps provided to resolve the issue.Method one: Resolve the error on a product that uses a wireless connectionStep one: Print a network configuration page
  1. Disconnect the power cord from the back of the product.
  2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
  3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button (c00636182.gif ) to turn the product on.
  4. Make sure that the blue Wireless light is on. If the Wireless light is not on, press theWireless button on the front panel of the product to turn wireless on.
  5. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
  6. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
  7. Press the Setup button (c01726396.gif ) on the product control panel, select Network , and then select Wireless Setup Wizard . Follow the instructions in the wizard to complete the configuration.
  8. When the Wireless Setup Wizard is complete, press and hold the Cancel button for several seconds. The network configuration page prints.
Step two: Set the product IP information in the Embedded Web Server (EWS)
  1. Make sure that the computer is connected to the same router that the product is connected to.
  2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
    • IP Address
    • Subnet Mask
    • Default Gateway
    note.pngNOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
  3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
  4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
  5. On the EWS page, click the Networking tab.
  6. In the left pane of the Networking screen, select Wireless (802.11) , and then select theIPv4 Configuration tab in the right pane.
  7. Select Manual IP .
  8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
  9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
  10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
  11. Click Apply to save these settings.note.pngNOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
  12. Close the Web browser.
Step three: Restart communication and complete the installation
  1. Press the press and hold the Cancel button for several seconds. The network configuration page prints.
  2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
  3. Connect the phone or Internet cable to the back of the router.
  4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.
If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.Method two: Resolve the error on a product that uses a wired (Ethernet) connectionStep one: Print a network configuration page
  1. Disconnect the power cord from the back of the product.
  2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
  3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button (c00636182.gif ) to turn the product on.
  4. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
  5. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
  6. Make sure that the network cable, or LAN cable, is connected to the computer and to the product.
  7. When the product is connected to the network, press and hold the Cancel button for several seconds. The network configuration page prints.
Step two: Set the product IP information in the Embedded Web Server (EWS)
  1. Make sure that the computer is connected to the same router that the product is connected to.
  2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
    • IP Address
    • Subnet Mask
    • Default Gateway
    note.pngNOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
  3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
  4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
  5. On the EWS page, click the Networking tab.
  6. In the left pane of the Networking screen, select Wired (802.3) , and then select the IPv4 Configuration tab in the right pane.
  7. Select Manual IP .
  8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
  9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
  10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
  11. Click Apply to save these settings.note.pngNOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
  12. Close the Web browser.
Step three: Restart communication and complete the installation
  1. Press and hold the Cancel button for several seconds. The network configuration page prints.
  2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
  3. Connect the phone or Internet cable to the back of the router.
  4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.
If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.
Or else remove CMOS battery located on formatter, wait 15mts refix then check..

Oct 06, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Hello, we are having an error pop up and I was wondering if it can be fixed here or if we will need to call in an expert and do some repairs/replacements on the device. We have a Cannon Imagerunner 5000...


Hello,
this is error related to the fixing web cleaning belt. Sthis error appears after certain number of copies and means that you need to replace it.
For first aid you can clear the error in service mode. To do this on copier panel:
1) Press the user mode key ( ) on the control panel.
2) Press the 2 and 8 keys at the same time.
3) Press the user mode key ( )
Choose:
COPIER>COUNTER>MISC>FIX-WEB
and
COPIER>COUNTER>DRBL-1>FX-WEB

Turn the copier off and back on.

Now you can copy/print, but call service support for fixing web replacement.

Hope that helps!

P.S.
In rare cases, E005 can occure because broken web clutch or if you do not copy in big ammount, so the web gets stuck on fixing roller and the E005 rises because the web clutch cant operate.

Aug 19, 2011 | Canon imageRUNNER 5000 Copier

1 Answer

I am using CANON MP160 Printer. It had been working properly for the last 4 months. But since last few 10 days, I am not able to print as always error 5100 pops up. Kindly suggest.


Issue: ERROR: Service error 5100 appears while printing from the computer

1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Reseat ink cartridge (MP160 / MP180 / MP460)
5. The MP160 may require repair

Try the above... and you also can see this on the canonusa web site....

Jan 14, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Stalled printer cartridges


Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

Carriage Jam Errors

There's also a related web page having to do with the noise coming from the printer:

Noisy Print Carriage

Hope this helps. Good luck.

Oct 07, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Remove and checl color cartridge


The problem most likely is with the electrical contact between the color cartridge and print carriage. Even if you've replaced the cartridge, if the contacts on the carriage are still dirty, it won't make a good connection with the new cartridge and the error message will still appear.

Fortunately, the HP web site has a solution posted at the following link:

Cleaning Cartridge and Print Carriage Contacts

Good luck.

Sep 04, 2008 | HP PSC 1610 All-In-One InkJet Printer

3 Answers

Hp psc1210xi all in one with gateway can't print!


install the drivers of your printer again. and change the usb wire if it is to old.thats it.

Apr 28, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Won't print


We need to first check whether we are experiencing this issue while printing from all the applications in the computer or only from Internet explorer. If you are experiencing this issue only while printing from Internet explorer, then download the smart web printing from the HP website and then run it and try to print.

Please open the below webpage to download the smart web printing

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3551212&lc=en&cc=us&dlc=en&lang=en&cc=us

If you are experiencing this issue when printing from all other applications, then refresh or restart the print spooler and then try to print.

Mar 01, 2008 | HP Officejet 7130 All-In-One InkJet...

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