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I have a wireless HP 6980 series. Doesn't print.

It use to print and I can't seem to figure out why it doesn't print anymore. What should I do? Should I delete the program for this printer and re-install but I am missing the cd. Or did the printer died on me. I am not a computer person and need help.

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  • ghatner May 23, 2009

    I am missing the CD. Is there a way to get the printer to connect to a new router by accessing the printer's settings without the CD?



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  • 78 Answers

Is the printer communicating with the computer. If you check the printer in printer set-up, does it show online? Is it greyed out? If so, make sure it is not set to "OffLine" If it is, uncheck it. Are print jobs building up in the print que?

You may also try re-connecting the printer via the USB port to the computer to further test the printer, and rule out remote / communication problems.

Posted on Nov 19, 2008


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