Question about HP Office Equipment & Supplies
Is this the first time you have used the heaver paper ? Also is it the same brand? You did not provide the printer model, but you can typically go to the manufacturers site, and check the specs for proper ( Mim / Max ) paper requirements. Above # 60 the paper feed rollers may have worn, and may need to be replaced. If 20 # copy paper works, then this may be the problem.
Posted on Nov 19, 2008
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Posted on Jan 02, 2017
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