Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Freezer / Refrigerator not cooling

Lights work, fan runs, not cooling. Came back from vacation and the contents were ruined. Whirlpool side by side. 5 years old. Model # ED5FHEXMB00

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When the fans are running the compressor should also be running. If the compressor is hot but not running you have a compressor problem. If the compressor is running check for frost on back wall of the freezer compartment which would indicate a defrost system problem. At five years old have you cleaned the condenser where the heat is transferred to the outside air in the room?

Posted on Nov 19, 2008

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