Question about HP Office Equipment & Supplies
I'm confused.. Are you trying to print to a CD/DVD Drive? Try the print job again, and choose the C5500 as the print device.. Seems that there may be a problem with the print device set-up , and you may have to delete the printer, and reinstall it.
If the printer is designed to print a label on a CD / DVD. then you will have to use the programs provided to accomplish this, as it requires formatting parameters be sent along with the print request. I.E. You can not cut and paste directly to a CD / DVD printer..
Posted on Nov 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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