Question about Soyo Cigar HD20 Zip and Other Drives

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Desperate to retrieve files from a failed unit...

The hard drive on my ibook G4 was getting full so I transferred a lot of important files to the Soyo Cigar for safekeeping and to free up some space. I didn't use it very often, but recently when I tried to retrieve some info from it, my computer didn't recognize it at all (via usb). When held up to my ear, I could hear faint familiar clicking sounds, but also ominous grinding, too. It seemed like it wanted to work, but couldn't. I had a couple of my computer saavy friends give it a go, but no joy. I even took everything down to the Genius Bar at the local Apple store where one of the specialist agreed the Soyo as "dead/failed". Needless to say, I was shocked and devastated by the news and as a last ditch effort, decided to ask for assistance here, hoping there might be some alternative methods of extracting files from a damaged Soyo Cigar.

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Re: Desperate to retrieve files from a failed unit...

Lucy fox, Sorry for the late response, I was poking around history and found your posting. If you?re still around and these files are important your best bet at recover is trying a professional data recovery service. They are expensive but they will probably be able to retrieve you data. I?ve used Ontrack recovery before with good results: Hope things work out well.

Posted on Feb 27, 2007

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