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Freezer & refrigerator do not cool

The refrigerator and freezer were not working when i returned from a week long vacation. The fan and the lights work but no cooling. All of the contents were thawed and ruined. Help!!
It is a side by side model ED5FHEXMBOO

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3 Suggested Answers

  • 958 Answers

SOURCE: FRS22ZRG- Problem with Refrigerator cooling, freezer works fine

hi,

keep me posted what happened next?..we were disconnected.

tnx 4 using fixya,

drcool

P.S. please if you are satisfied whith my help, kindly rate my chat . tnx again

drcool

Posted on Oct 07, 2008

22yooper
  • 828 Answers

SOURCE: Freezer / Refrigerator not cooling

When the fans are running the compressor should also be running. If the compressor is hot but not running you have a compressor problem. If the compressor is running check for frost on back wall of the freezer compartment which would indicate a defrost system problem. At five years old have you cleaned the condenser where the heat is transferred to the outside air in the room?

Posted on Nov 19, 2008

philbran
  • 242 Answers

SOURCE: Neither refrigerator nor freezer cooling.

sounds like the compressor or relay went out. if the compressor is hot turn off and let cool to room temp. and try it then [a few hours] , if it is not hot then replace the relay on the compressor.
Phil

Posted on Jun 10, 2009

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Hi,

Let's think this through a bit....
You say it is cooling but it seems too quiet.... is the compressor runing but the condenser fan is not??? that would make it cool but not cold and also make it more quiet...
If both compressor and condenser fan are running... is the evaporator fan... the one inside the freezer running? That also could cause the same problems...

Is the compressor running all of the time??? or is it cycling? if it is cycling then it could be a t-stat or sensor problem....if it is not starting properly it may be a capacitor/relay problem...

These are alll things that you can easily check yourself....

If they all checkout... then the unit may have a small refrigerant leak and just will not cool enough now to catchup from a earm condition....
To check that out you would need a tech. to attach gauges to the system and check the charge...



Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

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Neither refrigerator nor freezer cooling.


sounds like the compressor or relay went out. if the compressor is hot turn off and let cool to room temp. and try it then [a few hours] , if it is not hot then replace the relay on the compressor.
Phil

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When the fans are running the compressor should also be running. If the compressor is hot but not running you have a compressor problem. If the compressor is running check for frost on back wall of the freezer compartment which would indicate a defrost system problem. At five years old have you cleaned the condenser where the heat is transferred to the outside air in the room?

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FRS22ZRG- Problem with Refrigerator cooling, freezer works fine


hi,

keep me posted what happened next?..we were disconnected.

tnx 4 using fixya,

drcool

P.S. please if you are satisfied whith my help, kindly rate my chat . tnx again

drcool

Oct 06, 2008 | Refrigerators

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