Question about Lexmark Printers & Copiers

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My printer/fax machine will not print. it is saying to remove a paper jam. there is no paper jam. i have followed the steps as far as turning it off and back on plus i hit the check button and still nothing. i need to print important papers on a daily basis. i have not had this machine a whole year. i need my machine fixed or a replacement. thanks.

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Was there a paper jam just prior to this problem occurring? If so, look for any small pieces of paper that might be causing a jam. This may take a flashlight, and a close inspection of the entire paper path. This type of error generally occurs when the paper path is being blocked, or the paper can not move to the proper registration point ( ready position ) in the printer.

Posted on Nov 19, 2008

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Probably it's the jammed paper that might caused the error. I suggest have it serviced by the technician. Be aware of the paper handling capacity of your machine to minimize jamming:

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2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    1 Answer

    Cannot remove the paper jam


    To clear the message Paper Jam from the display, follow the steps listed below:

    NOTE: images shown below are from a representative product and may differ from your Brother machine.


    STEP A. Check for and remove any jammed paper or foreign objects in the machine

    1. Unplug the Brother machine from the power outlet.


      Caution Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. Refer to the Related FAQs in the end of the page for information. (only for applicable models)

    2. Lift the scanner cover using the plastic tabs or finger holds, located on the left and right side of the machine until it locks securely into the open position.


      jam_coveropen.gif

      Caution DO NOT touch the encoder strip. The encoder strip is a clear plastic strip in front of the white vinyl band (outlined in red as shown in the picture below). If the encoder gets markings or debris on its surface, it may cause other problems.

      20090511_02.gif






    3. Verify the location of the print head. The print head is a black square object, located behind the encoder strip. The print head moves from left to right.




    4. Move the print head to the middle using your fingers.


      Caution DO NOT touch the encoder strip (marked in red shown below).
      20090511_04.gif

    5. Check for and remove any ripped paper or a foreign object in the left corners or underneath the print head.


      Hint The ripped paper may be very small. Using a flashlight will help you to find the ripped paper.

    6. Turn the machine around and open the Jam Clear Cover (1). Look inside the machine and remove any jammed paper.

      jam03.gif

    7. Close the Jam Clear Cover. Make sure the cover is closed properly.


      jam05.gif

    8. After removing all of the paper scraps, Close the scanner cover by lifting the scanner cover to release the lock. Gently push the green scanner cover support down and then close the cover.

    9. Remove the paper tray (1) from the machine.

      jam01.gif
    10. Place one of your hands under the LCD unit and into the opening of where the paper tray was.

    11. Using your hand, lift the front of the machine approximately 6 inches off the surface.

      jam_6inch.jpg

    12. Look inside the tray areas roof of the machine and a row of black rollers will be aligned across. See picture below.

      jam_exit_roller.jpg

    13. Look in-between each of the black exit rollers for a piece of stuck scrap paper. (A flash light may need to be used if you are having trouble locating the paper scrap).

      jam_paper_scrap_stuck.jpg

    14. Using a pair of tweezers, the paper scrap can be easily removed from the exit rollers.

    15. Place the machine gently down onto the surface.

      • If no paper scraps were found inside the machine, please check the paper in the tray. If the paper is slightly curled, the print head will catch the edge of the paper and tear it. To resolve the issue, the paper in the tray must be replaced and continue to STEP 16.

      • If paper scraps were found and removed from the machine, continue to STEP 16.


    16. Put the paper tray back into the machine.

      20090511_09.gif

    17. Plug the power cord back into the power outlet.

      • If the LCD displays the date and time, go to STEP D.

      • If LCD displays the message "Paper Jam" go to STEP B.


    - If the print head is on the right side:

    1. Plug the power cord back into the power outlet and wait for the machine to stop making noises.


    2. Press the Stop/Exit key for approximately 5 seconds until the print head moves to the middle.


    3. Unplug the machine from the power outlet.


      Caution Make sure to unplug the machine. The print head may move and injure your hand. Before you unplug the machine, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. Refer to the Related FAQs in the end of the page for information. (only for applicable models)

    4. Examine the right side of the machine where the print head had been positioned and underneath the print head and remove any pieces of ripped paper or foreign objects.


      Tweezers may be used with caution to remove paper scraps or the foreign objects.


      Hint The ripped paper may be very small. Using a flashlight will help you to find the ripped paper.

    5. After confirm the paper scraps or the foreign objects in the right corners or underneath the print head, go to STEP 6.

    Mar 10, 2011 | Brother MFC255CW All-in-One InkJet Printer

    1 Answer

    I have a paper jam with a samsung CLX 3175FN. Can't get the stuck paper out! Turning on and off didn't work.


    If the paper is jammed inside the machine follow these steps:
    1. Open the front cover and pull the toner cartridge out, lightly pushing it down.
    2. Remove the jammed paper by gently pulling it straight out.
    3. After removing the jammed paper, make sure there is no additional paper in the paper path.
    4. Insert the toner cartridge and close the front cover.

    If the paper is jammed in exit are follow these steps:
    1. Open and close the front cover. The jammed paper is automatically ejected from the machine.
    2. Gently pull the paper out of the output tray.
    - If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
    3. Open the rear cover.
    4. Carefully remove the paper by pulling in the direction.
    - If the paper tears, make sure that all of the paper fragments are removed from the printer.
    5. Close the rear cover. Printing automatically resumes.

    Nov 17, 2010 | Samsung Printers & Copiers

    1 Answer

    Paper jam in fax how do I clear?


    folow the instruction
    1
    Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
  • Step 2 Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
  • Step 3 Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
  • Step 4 Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
  • Step 5 Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
  • Step 6 Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
  • Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
  • Apr 20, 2010 | HP LaserJet 3055 All-In-One Printer

    4 Answers

    My Canon MP530 indicates that I have a paper jam. There is no paper jam - I have checked and re-checked and turned it off and on several times and it is still reading that there is a paper jam. How do I...


    Hello there You may not see a paper jam.
    This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

    First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

    If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

    And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

    Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

    That is where you'll find the print head assembly parked on top of it.
    It also has an electrical pump to milk the print heads and test for ink flow.

    So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


    Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
    All The Best: Pineworks

    Mar 25, 2010 | Canon PIXMA MP530 All-In-One InkJet...

    1 Answer

    Canon Pixma MP160 shows errors E3 and won't print


    Hi there,

    Error E3 : Check if the paper has jammed in the machine, reload the paper in the machine correctly and then press [Black] or [Color].

    Paper Jams :
    Cause : Paper jams in the paper output slot/ Auto Sheet Feeder.
    Landscape Credit Card sized paper jams inside the machine.

    Action : Remove the paper according to the following procedure.
    1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
    * If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn the machine OFF and turn it back ON.
    * If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will eject automatically.

    2) Reload the paper into the machine and press [Black] or [Color].
    * If you have turned OFF the machine in step , you will need to retry printing, because this operation cancels any print jobs in progress.

    If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
    Important : You cannot load Credit Card sized paper in the landscape orientation.

    Hope this helps.
    Have a good day.

    Dec 06, 2009 | Canon PIXMA MP160 All-In-One InkJet...

    1 Answer

    Message unable to print 50


    Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

    Jun 02, 2009 | Brother MFC 240C All-In-One InkJet Printer

    1 Answer

    Unable to initialize


    When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
    This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
    Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
    If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
    To clear paper jams:

    http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us
    You may have to copy and paste the link into your browser.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Sep 29, 2008 | Brother MFC 420CN All-In-One InkJet...

    1 Answer

    Fax Jam


    hp tells me to do the following
    does this help you ?



    Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.
    1. Turn off the HP product and turn it so the back of the all-in-one faces you.
    2. Disconnect the power cord from the back of the all-in-one. CAUTION: The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.
    3. Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you. Figure 1: Removing the rear access door c00100775.jpg
    4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
    5. From the rear access door opening, remove the jammed paper.
    6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
    7. Reinstall the rear access door.
    8. Reconnect the power cord and turn on the all-in-one.
    Preventing paper jams The following information will help prevent paper jams from occurring:
    • Never use paper that is wrinkled or damaged in any way.
    • If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.
    • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
    • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
    • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

    richard from chicago

    Dec 02, 2007 | HP Officejet 5510 All-In-One Thermal...

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