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Printer When i go to use the printer a box pops up on the computer saying "install driver software", is it possible to download this software as i was not given anything other than the printer in my warranty exchange. Thankyou.

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Often the drivers are available for download depending of certain factors/limitations. To be more specific, we would need information on:

  • brand and model of the printer;
  • what Windows (Operating System) is being used Vista or XP.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 19, 2008


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My epson me32 printer installer does not install - it says did not pass the windows logo testing

Not every piece of software including printer drivers has been checked by microsoft. As the Epson me32 is a new printer to the market the driver software for it is still waiting to be tested.

You should still be able to install though, ignore the pop up box about the windows logo testing. When asked if you want to install anyway click yes. If the software came with the printer (and not a download from a web site) then you should trust it and continue installing.

Hope this helped. Thanks for using Fixya

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I would love some help, because I'm not very good with computers and printers. My Canon MP830 printer has paper and ink, sounds and looks ready to go, and it will still make copies. But when I try to...

Most likely you need to install the printer drivers that came with the printer on a CD.
Or, you can download and install the very latest drivers from Canon's website!
Install them according to thier directions and you should be printing in no time!

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I bought the HP Deskjet 5650, but I'm not sure how to install it to my home computer.

First find the installation disk that came with your printer in the box. Install the software by placing the disk in your CDROM of your computer and then follow the instructions on the screen. when the software has finished installing, connect your printer to the computer with your USB cord and the computer will automatically do the rest.

Some operating systems already have the driver for your printer and the software is not necessary. To check and see if your computers operating system already has the necessary drivers, just connect your printer via your usb cord. Your computer will recognize the printer once the cord is connected and you will see a pop up message around the right hand corner of the monitor screen that says "new equipment detected" and the computer will do the rest.

Good luck!

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My computer had a virus. It is up and running now and I need to reconnect my printer. How do I do that without the CD ?

First check to see if your computer is able to auto recognize the printer and install the drivers and software by itself. To do this, boot up your computer and then turn your printer on and connect it to your system. If your computer can automatically sense the printer and install the drivers/software by itself, you will see a little pop up message on the bottom right hand side of your screen. It will say new equipment connected, installing drivers for use and continue with messages advising progress until completed and the printer is ready to use. If you connect the printer and your computer cannot auto complete the reinstallation process, then you will need to download the software and drivers from the manufacturers website on the internet. Unplug the printer from your computer and open the internet. Type in the manufacturers name in the search box area and open their website. Look for customer service, download drivers and software and enter your model number from your printer to locate the correct files.

Download the software and drivers by following the instructions on the screen and continue until it is finished. Close the internet and open the downloaded files and follow the instructions to install it on your computer. When the installation process is complete, connect your printer to your computer and it should automatically finish the process as noted above and confirm your printer is ready for use. Watch the bottom right hand side of your screen for messages on progress unitl its complete and then your done.

Try a test page to make sure your printer installed correctly and repost if you encounter problems.

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"set ink cartridge" won't go away

Hello. Your ink cartridges need to be set. and if it is not communicating with your computer you need to reload the drivers. ok to reload your drivers, on your computer, click start then right click on computer, then another box will open up. when it does, then left click on properties. then another box will open up. click on device manager. Another box will open up. Look for your printer. You should see it in the list. then what you do is, put the software that came with your printer in your cd/dvd rom drive. then disconnect the cable between the printer and the computer. (NOTE) If you do not have your drivers, then go to, then support, then type in your model number, then go to driver downloads and download your drivers there. If you installed a new operating system on your computer, you will have to download the new compatible drivers for the operating system you have installed. after installing them, then once you locate your printer in that list right click on it. then another box will open up. then click on uninstall. it should uninstall the printer drivers. after that is done, then restart your computer and when your computer restarts, the software for your printer should come up. Then just reinstall the software. after the software is installed, then plug the usb printer cable. your computer should then pop up with a box that says "found new device" It will ask you where to look for the new drivers. if you have the disk that came with the printer, click on that drive that contains the disk with your software. after it installs the new drivers, that should take care of the communication problem. If it does not, then try changing your usb cable. it might be or have gone bad. As far as the message of set ink cartridges, look in the manual on how to set the cartridges. If you do not have the manual, then go to canon support, type in the model number, then download the manual for your printer. That will explain how to set your cartridges. If you set them then you will probably have to realign the heads then you should be all SET. No pun intended. lol Hope this helps. Ron

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New laptop

It is possible to install a printer without the use of a disc drive. You can download all of the files you need from the Lexmark website and install them directly.

Go to the link below:

Select your region, country and language.

In the box under, search by model, put in the model number of your printer. For example, "X3450" and click on search.

Select your operating system from the drop down box.

The bottom of the next page will have a file name and a red box saying "Download Now" Click on that and install the program when it is finished downloading. This is full driver pack for your printer.

You can also download the software that came with your printer if you like. Just click on the dropdown box that says "Driver" and change it to "Software" and download the file.

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Lexmak x1240 all in one will not communicate with computer

Hi, I am writing you regarding your problem with the printer.

If the printer is still not printing, try first replacing the usb cable, and try a different USB port.

If still no luck , then you will probably need to reinstall the driver software, either from CD , or downloading the file from Lexmark website.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Always start printer setup with printer unplugged, and chose printer as default during install.

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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

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Lexmark Z600 printer

I would download the latest software from Lexmark and install since you did a full recovery.


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