Question about Microsoft Xbox 360 Console

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Unreadable discs

Cd's, dvd's, and games non of them work. i just want to play and this is my third 360. please help.

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  • Anonymous Nov 20, 2008

    My 360 wont read disc's

  • fritz55 Nov 20, 2008

    many of my friends and family who owns a xbox 360 has packed up i am considering buying a ps3 rather pay more for a better product than microsoft attitude not to recall there xbox ****

  • Anonymous Nov 26, 2008

    doesnt read anything sometimes it does but when doesnt a white screen appears with letters saying put in an xbox 360 console

  • coral_ray Mar 09, 2009

    I am having problems with playing online. It is saying unreadable disk, clean disk or turn off xbox. The disk is working okay when I play offline. Please help.

  • Eeeeeeeeeekz May 11, 2010

    will it read other discs?



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  • 63 Answers

You will need a new laser or drive. Contact your loacal game stores to see if they do console repairs. If not you will have to order the laser/drive and install yourself.

Posted on Nov 27, 2008


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My call of duty dosint woker

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Feb 21, 2010 | Microsoft Xbox 360 Console

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Disc unreadable even with new discs, tried putting console flat instead of upright still doesn't work.A game can be playing then stops and says disc unreadable!

Unreadable disk error happens because the sensors on the DVD drive are overheating, it is not normally because the drive is faulty.

You need to stop this heat build up to be able to play again. You can do this yourself or send it in

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Unreadable disc

Sounds like the Xbox is trying to find a piece of data that it need to go further and because of a dirty or scratched disk, it can't find it. If you want to verify whether it's your disk or your Xbox, go to your local game rental store and rent a copy of the same game to see if you have the same problem.

Aug 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Same problem

If you have a flashed Xbox 360 it could be that the new game has a protection called Wave3.

That protection makes the games to run as a DVD if the speed of the dvd is not 12X.

Because when you got a flashed DVD, your dvd doesn´t play games and dvds at 12X speed.

That makes that wave3 is feeling a higher or lower speed than it should be and blocking it and says Play DVD. Exactly the problem you got.

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I put a new disc drive in my xbox 360 but it dosent read games

Why you replaced the dvd drive i do not know, The problem is if you have installed a non microsoft xbox dvd driver it will not work! If your original dvd driver is broken as to why you have replaced it, contact microsoft or your local games shop for another xbox 360 or drive. You can also by a addon driver, you can see it here

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1 Answer

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Try to clean out your xbox 360. Or, try to clean the disc with a soft rag and windex. Or, your disc is scratched

Jul 03, 2009 | Microsoft Xbox 360 Console

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Hi. You need flash the firmware from the old drive to the new drive.

Jun 11, 2009 | Microsoft Xbox 360 Console

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