Question about NorStar T7316E Corded Phone

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Lost voicemail on phone system Norstar T7316E

I hit the wrong key when I was trying to get my voice mail and deactivatedthe voice mail on the whole system

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  • bob2634 Nov 19, 2008

    yes that is correct it does not pick up at all

  • bob2634 Nov 19, 2008

    when I hit 981 it says it is a inactive feature, how do you reboot the voicemail and phone system
    I know I deactivated the voicemail when I was trying to access my voicemail and it showed up
    on my screen I believe about deactivating and I tried to get out of it and I guess I did not

  • bob2634 Nov 20, 2008

    did not work as soon as I do feature and 985 or 981 it says inactive feature I un plugged the main phone and replugged but same result

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2 Answers

So, voicemail does not pick up or answer at all?

Posted on Nov 19, 2008

  • 1 more comment 
  • Anonymous Nov 19, 2008

    Reboot the voicemail. After 10 minutes, reboot the phone system. See if that does anything.

    What happens when you hit feature 981?


  • Anonymous Nov 19, 2008

    Since the feature comes up as "Inactive feature" that means the phone system can no see the voicemail.

    Unplug the power from the vociemail, let it stand for 20 seconds, and replug in.

    Wait 10 minutes.

    Do the same to the phone system.

    Then try the Feature 981....


  • Anonymous Nov 20, 2008

    Sounds like the voicemail took a dump. I would call a pro in to verify though. As they are fairly expensive.

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Check it out everyone, you do the following to reset your mailbox
then once you do that you pick up the handset, hit feature 981 and enter the default password of 0000 after that WAIT for an automated voice that comes on and walks you through whatever you need to do.

to reset mailbox

without lifting the handset
Feature
985
9
73738767793
ok
yes

then without lifting the handset again
hit feature
983
1020000
Mbox
enter the box number (extension)
reset
next
hangup ke

at this point our mailbox will be reset to 0000, hit feature 981 0000# and wait for the voice like I said at the beginning and let her walk you through whatever you need to do.


Posted on Nov 19, 2008

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