Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Light won't come on

My Zune is working and it plays but the light won't come on
Any Ideas - Zune is about a year old

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  • 4 more comments 
  • Anonymous Dec 13, 2008

    omfg mine wnt go on either

  • elhamrose Jan 01, 2009

    I have the same problem.

  • maxcoxrox Jan 11, 2009

    my zune is having the same problem but the light very dimly comes on but there is no picture at all

  • Saren Atrius Jan 16, 2009

    Same here. WTF?

  • Anonymous May 21, 2009

    backlight problem

  • Tempenema
    Tempenema May 11, 2010

    do you have it diabled in your zune settings?

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  • 145 Answers

All else fails try resetting device to default settings and reloading everything...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Posted on Jun 02, 2009

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Just reset the Zune by holding the left button and the up portion of the center control continuously until the screen goes blank. Release both and the unit will reboot.

Here's a Youtube showing the process: http://www.youtube.com/watch?v=8BqqlDwtYbQ

If this doesn't work, contact MS to get a warranty replacement.

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Try this....
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