Question about Philips HDD070 MP3 Player

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Philips GoGear 3GB WILL NOT START UP

I've had this MP3 Player for about a year now and I started encountering problems with it during the summer time. At first, it would freeze on a particular song and I couldn't use it until the battery died and until I recharged it. I would hear this clicking noise periodically. NOW, every time I push power, the screen lights up and it says "Phillips." It won't take me to the list of music, none of the buttons will work or anything! It won't even let me cut it back off, the only way the light goes off is when the battery dies. I've tried hooking it back up to the computer, but it still doesn't work. One thing I haven't tried to do is RESET it...there are several buttons to push at the same time to do this, but I forgot which ones they are (If you know them, this would be great help also). I've been MP3-less for about a month now and some advice will truely be appreciated, thank-you!

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The power and volume up button at the same time but you have to hold it for about 3 seconds or untill the screen goes black

Posted on May 26, 2007

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To reset, press the button UP and VOLUME UP

Posted on May 09, 2007

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The combination is "UP" and "Volume+"

Posted on May 03, 2007

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Posted on Jan 02, 2017

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SOURCE: My GoGear wouln't recharge

Hey Pirkka...got the same problem! Did you find an answer?

Posted on Jun 09, 2007

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My philips go gear mp3 player 8gb SA52XX is frozen (stuck at the part where it says go gear) nd due to that my pc ownt recognize it and nd obviously i cant listen ot music, iv tried everythiing frm...


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Jul 18, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

Philips GoGear HDD086/05 backlight will not stay on


go to the settings on the mp3, go to backlight and set light to "always on".

May 20, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips GoGear SA3245 not playing converted videos


Get the updated version of the Arcsoft Media Converter from www.usasupport.philips.com. Even so, you will need to split the video into 15-minute chunks, and convert the smaller chunks. This player is really for shorter, YouTube-style videos.

-Tha Mp3 Doctor

Jan 05, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Sync problem


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Nov 02, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Does not turn on properly


Firmware manager should solve this problem.

  1. First Make sure that you have your PC connected to the internet, as the firmware manager will download the firmware from the firmware server, it is necessary that you have the PC online during the entire the process.
  2. Run the application on your PC at Start->Programs->Philips Firmware Manager->Philips Firmware Manger.
  3. Connect the GoGear player with the PC in normal mode. Switch on the player.
  4. Firmware Manager will start the upgrade process after the player is detected.
  5. Enter the serial number of your device. You can find the serial number as a 14 digital code printed on the sticker near the USB connector of the device e.g. SFxxxxxxxxxxxx and then click NEXT to proceed.
  6. Click the START button, select the firmware and click OK.
  7. The upgrade process will continue to download firmware.
  8. Once the upgrade process is completed, click FINISH to close the application.
  9. You may now disconnect the GoGear Player from your computer.

Mar 02, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

GoGear 8Gb


You need a firmware upgrade.

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Feb 18, 2008 | Philips GoGear HDD1850 MP3 Player

1 Answer

My player is stuck on the start


First - reset the player by using a paperclip, toothpick, etc and pressing it into the pinhole. Try doing this while the GoGear is "On" - but this may be difficult under the circumstances. Try connecting your GoGear to the computer after that, and see if Windows Media recognizes the player.

If that fails, conenct your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device workign normally again. WARNING: the repair process will delete any music/other media file from your GoGear.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Merhaba


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 24, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

No Device Manager


try to contact me i will give you the files you needto strat up your mp3 here is my email royalkamzo@hotmail.com

Sep 22, 2006 | Philips GoGear HDD084 MP3 Player

1 Answer

My mp3 player wont turn on and my songs are gone


First, try uninstalling and reinstalling the software.

If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 04, 2006 | Philips SA-177 (512 MB) MP3 Player

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