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Always light is on all the time

My Sanyo EM-Z2100GS is brand new.just use for one week.and now it doen't work.food is still cold......but u hear the sound of rotating...main problem is why the microwave light is on all the time..you cancel and close the door still lihght is on.you stop and close the door still light is on.what's wrong with this??please help me.

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  • 8,820 Answers

This is a problem with a door switch, door switch mount, or door alignment.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If you don't have your owner's manual, you can download it here or here free.

You can locate Sanyo authorized servicers here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008

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