Question about Quantum Fireball Plus AS (QMP30000AS-A) 30 GB Hard Drive

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Primary Drive 0 is not found when I boot my computer

Summary: dell optiplex gx150 desktop series. Win 2000 Pro. Quantum Fireball Plus AS 10.2 GB hard drive. INSTALLED Trend Micro PC-Cillin 2007 Internet Security antivirus. Never worked again. Could be coincidence.

On start, screen says "Primary hard disk drive 0 not found." I enter bios and it says "Primary Drive 0" ... "Unknown Device". I enter Unknown Device area to set it and "Drive type" is set to "auto". I am not sure if I should "arrow" up or down to change this setting: I don't know what I would change it to.

Meanwhile, I researched restoring bios factory default and ran through the functions: F2 at Dell screen. All on for "Num Lock," "Scroll Lock," and "Cap Lock". Tried hitting Alt F then Alt P. Then tried Alt e and Alt F. Nothing changes. I've removed CMOS battery, unplugged and removed hard drive fully, unplugged machine all night, restarted machine next day and went through resetting bios again.

I've seen something about running some program, but I am not an expert, don't have the tools, and can't understand how the machine can run anything without the drive. Also, I am not original owner so don't have the initial Dell install CD.

Please don't tell me it sounds like the motherboard, if it does, should I scrap the entire machine? Doesn't sound salvagable if it is motherboard.

Thanks for any help.

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  • Master
  • 928 Answers

First things first use teh arrow keys for left and right to select auto for the primary drive. If when you reboot and the drive is not seen then double check if the hard drive is set to master you can see the jumper settings and how they should be set on the top of the drive itself. Then check the power if the drive feels like its vibrating then its ok. After that turn on the computer. If after that the drive is still not detected then you might have to consider that the drive is defective and i would suggest you try another drive and see if it is detected.

Kindly reply back for additional questions.

Posted on Nov 19, 2008

1 Suggested Answer

MalKontent68
  • 748 Answers

SOURCE: Different WIndows operating systems on two hard drives

1) Try if Cable Select will work for you, meaning that the existing HDD will be Master, and the Quantum will be Slave. If there are problems in identifying the drives by BIOS, manually set the existing one to Master, and the Quantum to Slave.
2) You don't have to install anything on the second drive. The operating system has to be installed on the primary drive, from which the system boots.
3) If the Quantum drive does not contain anything useful, it would be advisable to go to Management Tools, Disk Management and delete the partition from it, re-create it, and format as NTFS - under WinMe it was surely formatted as FAT32, which has a file size limit of 2GB and doesn't let you set any access permissions.
If you don't need NTFS, then at least re-formatting the drive would be advisable, as it's the simplest way to get a clean drive, without unwanted stuff (like WInMe, programs installed on it etc.) and no data fragmentation, that occurs with time and slows down the drive operation.
4) You might need to go to Disk Management anyway to assign a drive letter to your newly attached drive - most probably your existing drive is C, your CD/DVD is D, so you'll have to assign letter E to it, or better yet, some letter further in the alphabet, like Q for example - especially if you use external disk devices, like flash pendrives etc., which already were assigned the letter E when you used them.
5) With the harddrives so cheap nowadays, does it really make sense to use an old hdd? They have a finite life time, and the older the drive, the more chances are of it failing, and you losing your data. Maybe it would make more sense to buy a new ATA drive and use it instead?
Good luck, and don't forget to come back with a testimonial if helped :)

Posted on Dec 13, 2009

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