We have been using refilled ink cartridges for years without event. However, this time, despite "zapping" the cartridge to reset the counter, the printer refused to accept we had changed the cartridge. So we took a brand new, genuine Epson repacement cartridge and put that in. The printer still refused to acknowledge we have changed the cartridge, the red light remains on, and the printer won't print. On advice of a so-called expert, we reloaded the driver, but it made no difference whatsoever. Please can you help?
This is not a driver issue.
You say that you have used this printer for years, if this is so then chances are the printhead has finally gone. If this is the case then not matter what cartridge you put in it wont be recognised.
A new printhead is anywhere between £75-£95 and not very easy to fit. It looks like its time for a new printer.
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This model printer may only let you use genuine
Canon/Epson printer cartridges. If you try to refill these ink cartridges it
will not work because the has an embedded chip in the
cartridge that detects the empty cartridge even though it has been refilled.
If you refilled the cartridge, most likely the wafer chip on the ink cartridge is a self setting chip. What this means is once the ink runs out one time, the chip will either short or change a pattern to allow the cartridge to never work again (so you have to go out and buy their new ink) Some places sell a chip reset, or you can replace it will an OEM black ink.
If this all fails, than the print head (the carriage the ink sits in) is faulty
I haven't tried the Colour/B&W/Stop button combination suggested above, but on a Canon MG5250, switching off, then on, and immediately holding down the 'stop' button for 20-30 secs does seem to disable the block. After that the colour concerned has no indicator. It seems that refilled cartridges will woork for a few refills (showing low ink on the indicator) before requiring the permanent fix.
Forgive me for asking this, but roughly speaking about 80 to 85% of problems involving ink or toner are resolved by the following: Are you using a manufacturer’s factory new ink cartridge or toner? I f you are using a refilled (worst possible choice) cartridge , toner or ink, or third party cartridge (2nd. worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using the manufacturer’s new ink cartridges, then please contact their technical support group.Factory new cartridges usually have warranties on them. Don
I think you purchased a black cartridge with bad electronics. Basically your cartridge can't communicate with your printer and you should exchange it for a new one. There is no way to "fool" your printer into accepting refills with bad electronics. What you can do is when you get the message that you aren't using genuine cartridges and it won't be able to estimate ink levels is to check the box indicating to ignore the ink levels.
“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.
Sometimes even when an ink cartridge has been refilled to capacity, your printer still registers it as empty. This is because your printer remembers that the cartridge was previously installed and it can only remember it as being empty. Part of this is due to technology put in place by printer manufacturers so that you will always have to buy new cartridges. Part of it is also that print catridges are clogged if not used for sometime after its empty even after refilling this is because the contact was already clogged due to the dryness of the old ink inside it before refilling so in that case you will clean/soak the contacts with solvent before refilling .
again since there is no “official” way to fix this problem, you have to basically clear the printer’s memory to make it recognize that you are installing a full cartridge. If you have tried to install the refilled cartridge and you have done all you can to convince your printer that the cartridge isn’t still empty, then basically you just have to unplug your printer for a minute and then trying reinstalling again. but it should fix this problem and it can potentially fix other annoying things your printer is doing.
Hi, reason we sell epson printers are they are the cheapest to run, but they do get alot of problems with the print heads, if you change from using refill ink kits to compatible ink cartridges you would not have to reset the chip each time, otherwise you will have to change to a more expensive to run printer like the HP, or Lexmark, lexmark is the most expensive for cartridges but it has the print heads built into the cartridge and not the printer itsself, epson only have the chip on the cartridge.
You can use the refill kits on most HP & Lexmark without having to reset the cartridge all you need to do is refill it.
but for every 3 for example you may have to buy a new cartridge which will be more expensive, ie if you get lines through your print, as the print head will probably get blocked on cartrdige.
Your Lexmark cartridges may be like my HP ones--they have a chip that the machine reads so they cannot be reused without doing some tricks to fool the printer.
My HP remembers the last 2 or 3 cartridges and also will not use ones that have passed the expiration date that is stamped on the cartridge. I'll tell you what worked for my HP.
Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work. I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not. Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now. Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge. You must say no to reflashing if HP tries to pull that on you. And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful. But, if you persist, you can get it to work.
You need to get a new ink cartridge. It is really not recommended to refill ink cartridges but if you do then it is advisable not to exceed 3 times because it could damage the printer head.
If the new inks still gives error, then your printer head may need to be checked to see if it needs replacing.