Question about T-Mobile Dash Smartphone

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I HAVE A PROBLEM WITH MY DASH

MY DASH WAS WORKING FINE AT FIRST BUT A MONTH AFTER I GOT IT. IT STARTED ACTING UP WILL NOT POWER ON ALL THE WAY. WHEN I TRY TO WORK IT THE ONLY THING THAT HAPPENS IS THE RED LIGHT APERS WHERE THE GREEN LIGHT SUPPOSE TO BE ON POWER ON POWER OFF THE ONLY THE YOU SEE IS THE TMOBLIE START UP PAGE AND IT SAYS WINDOWS MOBILE AND THE TMOBILE END PAGE AND SHUT RIGHT BACK ON. Please help me get my phone in order thanks.

Shavon

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  • 72 Answers

Try the usual, take the battery off and reset the phone using the button underneath where the battery was, put the battery back in place and then try to start your phone. If your still having the same problem then return to your service provider and have your phone either reprogrammed or possibly sent in for repair. hope this helps! :)

Posted on Nov 19, 2008

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1 Answer

On my prs-600 I press the forward arrow button once to go to next page but pages start scrolling by rapidly as if button was being held down it won't stop until I toggle power slide.


maybe?: My touch was acting oddly. Page-turning was erratic (almost like a sticky key). Sometimes nothing would happen, other times near normal, but often flipped through large number of pages & was unstoppable. Cleaning button area (under / around / in-between) did not help. As I was about to smash the infernal thing to bits it dawned on me... try a reset (see manual under troubleshooting, p 151-152 approx. Has been fine ever since (couple of months daily use).

Sep 20, 2010 | Sony Reader Touch PRS-600

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There is a ligth on the lcd dash cell phone after turned it off


Battery is going bad replace your battery or you will start having power issues within a few months.

Mar 10, 2010 | T-Mobile Dash Smartphone

1 Answer

Screen goes blank , is fine when phone re-starts


I had the same problem and sent it to repair : they actually replaced the screen and now don't have this problem anymore.

Jun 10, 2009 | Sony Ericsson G900 Smartphone

1 Answer

T-Mobile Dash stuck in the start up mode


Unfortunately, the only way to fix this is to do a cold boot on the phone and reset it to the factory default settings. A description on how this works can be found at another answers page. For the sake of saving you some time, I'll repost the answer here.

**beginning of post**

Is it just getting stuck there, or is it doing a reboot loop? If it gets to a certain point and keeps rebooting, and if you have a memory card inserted, try removing the memory card and turning the phone on again. This tends to happen when a program is installed to the memory card instead of the phone, but removing the memory card when turning on the phone will allow it to boot all the way.

If it is getting stuck on that screen, then a hard reboot(cold boot) will need to be done. Hopefully you have synced it with your computer recently, because it will reset everything to factory settings and erase everything else. If you have a memory card, be sure to remove it before doing a hard reboot! I'm not sure if it would erase the memory card or not, but it is best not to take the chance of leaving it in.

***WARNING: This will erase all of your files that are stored to the phone's memory!***

1. Make sure phone is off
2. Hold both softkeys (the 2 buttons below the screen with the dashes) and turn the phone on. Be sure to keep holding the softkeys while the phone is booting.
3 Follow the directions that will appear on the screen to complete a hard reboot. It should ask you to press the Send key to continue or End key to cancel.

**end of post**

Now, keep in mind that when when you are following in the instructions, release the power button immediately after turning the phone on, otherwise you'll have to start the process over again.

May 08, 2009 | T-Mobile Dash Smartphone

4 Answers

I have a dash, but service just disappeared


I have the same problem. I am looking for a solution as well

Jun 07, 2008 | T-Mobile Dash Smartphone

4 Answers

Won't Boot Up, Alternates between Windows screen and TMobile screen


Master repoot the phone. You will loose all data, but you can recover the phone.

1. PRESS AND HOLD BOTH SOFT KEYS.
2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS)
3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

May 16, 2008 | T-Mobile Dash Smartphone

11 Answers

T-mobile Dash Won't start


This will fix it:

Turn the phone off, remove the battery for a minute. Replace the battery.

Hold down the right and left soft menu keys simultaneously then press the power button for a couple seconds and release. Keep holding down the soft keys until the hard reset screen displays.

The reset screen will tell you to press 'Send' to reset or any other key to cancel. Press and hold 'Send', which is the button with the green phone on it. After a couple seconds, the device will start to do its thing.

This will take some time so be patient. It will have a question or two as it goes through the process. Answer.

Don't worry, you won't lose your branding (e.g. if you are a tmo customer, you don't lose the ability to have myfavs and your phone keeps the tmo branding/settings).

Apr 30, 2008 | T-Mobile Dash Smartphone

1 Answer

Tmobile dash Battery or sim?


I tried the new battery and thought it worked and posted it to this site...and, after about 30 hours the same thing happened. It's either the phone or the software, but, since the problem began 15 months after I bought the phone, I tend to think it's the phone, not the battery or the software. I'm going to try to contact HTC since T-Mobile is useless.

Feb 06, 2008 | T-Mobile Dash Smartphone

1 Answer

Camera not working


i would recommend to sync device and clean storage (aka wipe device).

Dec 11, 2007 | Motorola Mobility Q Smartphone

2 Answers

MOtorola Ming keeps shutting on and off


check the batery of h/s, or contact motorola care center

Oct 14, 2007 | Motorola Mobility MING A1200

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