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This is a common issue with Whirlpool Duet washer however;
your whirlpool duet washer needs a reset to resolve the control lock problem.
Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset
the control. Please get back to me if you have any other questions.
I had the same exact problem, the answer is in the User's Manual for this model Dryer, also here: The Users Manual reads: "TO UNLOCK": Press and hold the END OF CYCLE button for 3 seconds to turn this feature off. I did this and it worked perfectly the first time! My first load is drying now after months of being without the dryer (too busy to investigate!). Good luck.
Normal- the machine does not know if it's in there or not. I cannot see your repyl due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks
If you are using the recommended HE (High Efficiency) soap, you will not see alot of sudsing, this is normal. The washing action is very different than the top load machines. Excessive sudsing will cause issues with this machines operation.
Purchased the duet washer and dryer sept 2004..have had the same problem with water staying in the compartments. while under warranty had to place 2 service calls..the last tech order a new bleach compartment...that helped for a few months, but back to the same problem with having to pull entire container out and empty..i do remember the tech saying that whirlpool duet was first introduced in germany...then the united states...they have had the same problem...and that whirlpool is awhere of it, but nothing can be done about...except keep emptying compartment when it fills with water...our neighbor bought a duet washer last fall...no problems like we are having..whirlpool must of solved that issue with the newer versions.... paying $1000.00 for a washer and having to empty the compartment everytime doesn't make sense to me.