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Posted on Nov 19, 2008
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Pump on kenmore elite

How do i get into the pump to see if there is anything in there i cleaned iout the drain and hose but pumping water to drain is not working

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Justin Duby

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  • Expert 370 Answers
  • Posted on Nov 21, 2008
Justin Duby
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Joined: Nov 14, 2008
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Take the lower panel of the washer front. The pump is right behind the panel either in the center or to the right side. (Depends on model)

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the pump could be froze,f21 is a drain problem,pump is either bad or clogged,remove the clean out in the pump,use a shop vac to do this,you can remove the drain hose get it down as close to the ground as you can stick the vac to the hose and suck out the water,or there's a black tube next to the clean out you can drain the water out of there or,if the door is open vac out all the water in the tub,then loosen the clean out and when water starts to come out vac it up until empty and check inside the pump to see if anything is in there.
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I have the Kenmore Elite HE3t and the control panel lets me change the settings but the door stays locked and the drain pump (off the filter) keeps going but there is no water to drain...cleaned drain out...

Hi

If the washer is not draining then it is due to a clogged drain pump or a drain filter or a kinked drain hose. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. If it still doesn't work then you would need to replace the drain pump. Please check this video for cleaning:


Hope this helps... Please post back if you need more information.

Daniel
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probably not drain hose ..remove screws bottom cover remove clean out port on pump and clean.. after removing as much water as possible from tub
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