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the pump could be froze,f21 is a drain problem,pump is either bad or clogged,remove the clean out in the pump,use a shop vac to do this,you can remove the drain hose get it down as close to the ground as you can stick the vac to the hose and suck out the water,or there's a black tube next to the clean out you can drain the water out of there or,if the door is open vac out all the water in the tub,then loosen the clean out and when water starts to come out vac it up until empty and check inside the pump to see if anything is in there.
Hi If the washer is
not draining then it is due to a clogged drain pump or a drain filter or a
kinked drain hose. To resolve the issue you'll need to clean the drain hose,
inspect if the drain hose is plugged. If the hose is fine, then remove the
front kick panel and access the drain pump and filter, if you are unable to
find the pump and filter remove the back panel as well and trace the drain hose
to the bottom of the tub. There is a drain filter connected with the drain
pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so.
The drain filter is a small white filter connected to drain pump with a hose.
If it still doesn't work then you'll need to check the connections of the drain
pump, check the electrical connections with a multimeter. If it still doesn't
work then you would need to replace the drain pump. Please check this video for cleaning:
Hope this helps... Please
post back if you need more information.
Use a wet dry shop vac and attach it to the end of the drain hosse to remove any standing water once the water is removed the door should unlock. then check the drain pump and hoses fro anything restricting or bloxking the drain pump make sure to remove the hose from the front and or side of the drain pump.if you do not find anything then you may need to replace the drain pump.possable door lock and or communication failure with the main control board.
Based upon your description, the drain pump has either failed or the pump filter has become clogged. To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.
you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike
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