Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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C4180 Won't Power On

I have an HP C4180, less than 2 years old, worked fine and was quite pleased, but now it won't power on. We haven't had any electrical storms or power surges (and the printer is plugged into a power surge).

When I press the power button, no action and no lights. When I unplug the unit and plug it back in, the power button blinks orange twice as soon as it plugs in and the flashes occur quickly.

I tried a suggestion of unplugging from the surge protector and trying other non-surge protected outlets, and those have not worked.

Any help is greatly appreciated.

Paul

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Make sure the plug is all the way into the AC adapter. Then, you will need someone to verify the output of the AC adapter. You should have a 16VDC and a 32VDC output from the adapter. If that is good, you have an internal problem with the printer. If the output voltage(s) are missing you will need to replace the AC adapter.

Here are the specs:

  • Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded
  • Output voltage: DC 32 Vdc===940 mA, 16 V===625 mA
  • HP part# 0957-2146 Call 1-800-227-8164 for availability.

  • Posted on Nov 19, 2008

    • Daphnie Ann Penetrante Sep 28, 2013

      is it safe to plug my c4480 to extension cords??

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    Please let me know, the status. GoodLuck cheers!!

    Thank you ...

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