Question about Whirlpool GHW9100L Front Load Washer
During normal spin cycle with 7 pair of jeans a abnormal thud was heard and upon completion of cycle it was noticed the metal basket made contact with the front section of plastic tub. it appears the edge of the tub had been rubbed all the way around until it melted a 1/4" or mor away leaving pieces in front seal dain area. until this event no abnormalities were noticed. upon disassembly the basket / axil/ bearing seem to be tight and in good condition. shock absorbers feel like they are in good condition as well as side springs intact and secure. unsure of which way to proceed next or the cause of this condition.
There is no recall on this model by Whirlpool .You contact the customer service get it check if this part as warranty as this due defective part in the washing machine by the company...Please use this link to warranty guide :
In case you wanted the part you use this part list:
Posted on Nov 25, 2008
Check that all the struts and the springs are present and in good conditions.
Posted on Nov 21, 2008
Open the door, look at the 6 o'clock position of the rubber seal
now feel underneath it. You'll find a spring there. Use needle nose
pliers and grasp the spring there, pull and remove the spring. Now peel
the boot seal back from the 3 o'clock position, don't take the boot all
the way off... just enough to give you access to the lock. Now remove
the 3 screws holding the lock in place. Gently pull the lock assy out
through the opening. Remove the wiring, discard the broken switch assy,
wire up the new one and install it.
Make sure to get the boot seal back in place properly and that the spring goes back on just the way it was before you removed it.
Posted on Nov 19, 2008
The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.
Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.
If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.
Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.
Posted on Nov 19, 2008
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