Question about HP LaserJet 1020 Printer

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Printer loads unwanted documents while surfing

My HP 1020 persists in loading material into the print queue that I don't want it to print. It does this while I am surfing the web. I must empty the print queue before I can use the printer, otherwise it will print pages of ****. How can I stop it from doing that? Thank you.

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  • 87 Answers

Hello,

Please upgrade the driver to UPD from the following link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=439320&

Or www.hp.com/go/upd

- Nikhil

Posted on Nov 21, 2008

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My printer will not print. When you check the status of the document it says printing. When you cancel that it doesn't cancel. DAYS later the document prints all by itself. What's that about?


It's because the print queue is saved on the printer's flash memory. This happens when you don't cancel the queues properly or terminated improperly. To get rid of the issue, always try to give the command slowly and don't over load. If you are printing photos, try to make the file size small so that it'll not take long to spool and prepare for printing.

When the problem occurs, so as follows:

Cancel the queues from the print status box ("Cancel all documents"), if they are not cancelled, then turn off the printer (directly unplug the power cord from the printer), it you still see the printing status, keep on cancelling until everything's gone.

If the problem persists, restart your computer. Definitely the problem will be fixed.

It's also important to press the cancel button while the printer powers On.

Good luck.

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