I have one shelf and a basket that I can not get to stay in place. I am wondering if I am maybe missing some pieces. I have tried to find a picture of the interior to see if I am placing them in the right place. No luck with that. It is a frigidaire model FFU20FC6AW4
Second problem I keep finding ice on the door top inside.
I had the same problem. With the basket install empty I notice there was about ¼" gap from the bar the far most side of the side rail. SO I removed the left side rail and found a peice of laminate flooring and cut it to the same size of the the bracket (also predrill the holes so the screw holes match up). I had to buy 3 new screws that were ½" longer the orginal. I reassembled the wood and rail bracket . I then slid the basket in the rail, then started the load the backet up with frozen items. It works perfectly. The basket does not fall any more! Total cost... 3 screws ($0.15).
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Just had this issue. Freezer is packed usually & suspected airflow. Emptied bottom 2 shelves & vent strip was solid frost. Bottom 2 shelves were filled w/ solid roasts & other solid large items. Used blowdryer & currently waiting to see if it begins freezing top shelf.
The freezer should not be totally be full otherwise the cooling system will not succeed to reach its design temperature. If the shelve is still bending, get a piece of maple about 1x2" and attach it to the shelve at each end with a piece of nylon rope.
No, very rarely internal shelves can be moved between generations. Unfortunately all you can do is an improvisation to keep them in place: you need to make the channel walls higher by gluing some small pieces of thick plastic on them using a powerful adhesive - not superglue, something like Loctite Sumo Glue.
On this unit the shelves are the cooling coils and carry the refrigerant (freon) through the system. They will attract the warm moist air by design, so if you have an air leak in the door or elsewhere it will tend to build up there first.
This being said you need to check something else first. Make sure the other shelves are cold. If they are frosted and cold like normal then you most likely have a door that is not closing all the way or a bad seal. If the lower shelves are not cold then you have a system problem, typically a refrigerant (freon) leak that is causing the top shelf to absorb most of the work and not enough refrigerant to flow to the bottom shelves.
it may be that the door is open a lot witch lets in warm air that go's to the top of your freezer and turns into ice so there maybe nothing wrong with your freezer, in winter we heat the house up and close all the windows this holds in the damp air,, in the summer it should be ok, but to test it place a thermometer in the freezer is should be about -21*f or there abouts for a 4 star freezer
If this is the type of freezer where the shelves are the evaporator coils, the coolant goes through the shelves(tubing) and the formation of frost is normal and has to be manually defrosted.All the shelves should be as cold asd the top one. The fact that just one has any frost may indicate that it is low on freon. If this is the case you should notice that the freezer doesn't get cold enought.
look to see if the shelves are in fact not shelves but evaporator coils . if the shelf is connected to small tubing, then that tubing flows freon that freezes the shelf. if its clearly not connect to any tubing or piping then its just a shelf and gets residual cold from evaporator shelves. if it is connected to tubing like the others and not getting cold then you have whats called a restriction. . particles have plugged the tubing and no freon is feeding the shelf. if that is happening then consider having a pro recover the gas , unplug the tubing , replace the drier and recharge it. if its an older unit and you are getting by then maybe not worth the expense.
All the shelfs should be getting cold starting at the top and working down. It may have a leak in the system or a restiction not letting the freon flow. It could of had the problem before the defrost. Small enough problem to stay frozen but won't bring back down to temp. Check to see if it's still in a sealed system warranty if so call for service.