Question about HP PSC 1210 All-In-One InkJet Printer

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No longer have HP Director to control my scan/prints

My all-in-one works well except for scan. I recall that I used to have to call up HP Director and set up what I wanted to do. I no longer can find HP Director in my software (File search). I tried downloading from HP.com but about halfway through it tell me that a new version of the software is already loaded on my printer. Please help me before I wet my two fingers and insert them into my surge protector.

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It's most likely located somewhere around "C:\Program Files\HP\Digital Imaging\" and look for hpqdirec.exe

Posted on Nov 18, 2008

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2 Answers

Lost HP Dirctor Icons


Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

My printer will no longer scan since I hooked it up to new computer. Help, I have a 5510 All in one HP


I recently found that my 5510 would not scan text into the OCR. I found out that the program the 5510 uses to scan text, HP Director has an issue with Internet Explorer 7.0. If you go to the HP web site and do a search for HP Director, you will be directed to several options for fixing this problem. The option that worked for me was to download their fix.

Mar 28, 2009 | HP 5510 4-in-one Printer

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Printers & Copiers

2 Answers

HP 9110 all in one's scanner will not work


I have a 9110 and a laptop running Windows XP and Internet Explorer 7. Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop. After upgrading to IE 7, HP Director quit working. I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director. Both said fixes were being developed, but that was months ago and I have not heard of any fixes.
I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually). Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”. If the drivers are still there, you should see the HP 9110 under “device”. Highlight the HP 9110 and double click. A wizard should start and it will guide you through the scanning process. If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard. It’s not as easy as using HP Director, but at least I can use the scanner. Hope this works for you.

May 08, 2008 | HP Officejet 9110 All-In-One InkJet...

7 Answers

HP PSC 1210 all-in-one Director does not work with VISTA


I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(

Scanning with Windows Photo Gallery
1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

Jan 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

ADD A DEVICE????


Remove the old and reinstall the new. First go to Control Panel/Add Remove Programs and remove the old software package. HP has a software cleaning utility to *really* remove all the old driver files. i suggest you run through that utility, Then install the new drivers/software for the new device.

Jan 15, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanner will not function


See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

Nov 13, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

Nov 09, 2007 | HP Photosmart 2710 All-In-One InkJet...

4 Answers

HP PSC 1315 Scanning problems


download software for hp psc 1210 printer

Oct 09, 2007 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I can't get access on my PC to the HP Director.


Hi Seaner, I would suggest removing HP Director from the computer using Add/Remove programs in the control panel and then reinstalling. If that doesn't work let us know what operating system you are using, any error messages, problems, or changes that lead up to this situation. Also don't forget to rate this posting when done.

Feb 09, 2007 | HP PSC 1315 All-in-One Printer

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