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What you have to do is flash the firmware. And this is another huge problem. If you have WMP 11 you have to downgrade/uninstall it from you computer or use a computer that doesn't have it on. Next connect your MP3 player after you have: 1. cleaned it 2. formated it (you get to the recovery menu by holding play/pause sign and inserting a paper clip into the reset orifice. Once it is recognized a menu will pop up asking you if you want to do various things, one of them is to sync or add files to your player using WMP 9 or 10, depending on the machine you have. CLICK that option. Next you have to run the firmware application provided on the Creative website and that will flash your player with the firmware. It should work fine afterwards.
Make a backup of of the files if you care about them before you start this adventure.
"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)
I think I found it for you:
Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.