Question about Sony PlayStation Portable (PSP) Console
The psp has power and appears to be working, but when a game in inserted, it does not appear under game on the menu and then after a few minutes, the message, "the disk could not be read" appears.
Try taking a soft cloth and gently wiping the lense.
If that doesn't work, you may have to do a reset.
scroll all the way to the left in your menu,
scroll down to "system Settings"
select, "restore default settings"
If after that it still won't work and you've had it less than a year. You'll have to send it in to Sony.
Go to http://www.us.playstation.com/support/warranties/psp and click on "How to obtain Service"
toward the end of the last line in the 3rd paragraph from the bottom.
If it has been more than a year, you'll have to pay to get it fixed either through Sony or somewhere else, or just buy a new one.
Let me know if any of this helps.
Posted on Nov 18, 2008
This is, unfortunately, a pretty common problem with some PS3 models. it's almost always a hardware issue where the lazer lens inside the PSP fails or is otherwise no longer able to read game discs.
The only real fix for most people is to send it in to Sony for replacement; but that's only good if it's still under warranty (they'll want a copy of the original receipt).
Otherwise, your only choices are to get a new PSP or only play games stored on the memory card.
Posted on Nov 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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